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Extended Stay America Premier Suites - Lakeland - I-4
- Hotels
- Lakeland, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Looking for a place to stay in Lakeland? Then look no further than Ecco Suites, a family-friendly hotel that brings the best of Lakeland to your doorstep. Guest rooms offer a flat screen TV, air conditioning, and a kitchenette, and Crestwood Suites Lakeland Hotel makes getting online easy as free wifi is available. In addition, guests can enjoy a pool and breakfas... read more
Location details
4360 Lakeland Park Dr., Lakeland, FL, 33809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I didn’t like that I had to sign a waiver that I would not smoke in the room. I am not a smoker and the whole lobby smelled like smoke.
Business response:
Dear Lori, Thank you for sharing your reviews and informing us about the smell issues you encountered. Our hotel policy prohibits smoking in certain areas of the property, so we appreciate you letting us know so we can address it appropriately. Smoking is never allowed inside the hotel premises. Please allow us another chance to serve you, and we hope to earn your trust back by providing the outstanding stay you deserve.Sincerely,Hotel Management
Clean and great value
Great location! Nice staff !
Business response:
Dear Golda, We're delighted to hear that you enjoyed the great location and encountered a nice staff during your stay with us at Extended Stay America. Our team is committed to providing excellent service, and we appreciate your positive feedback. Thank you for choosing us, and we look forward to welcoming you back for another pleasant experience!Sincerely,Hotel Management
I felt safe.
The area
Business response:
Dear Tim, Thank you for connecting with us about your time at our hotel. It is great to know you were pleased with the majority of your visit. However, we regret that your stay was anything other than perfect. We appreciate you bringing this to our attention, and we hope you will give us another opportunity the next time you are in the area.Sincerely,Hotel Management
Getaway stay They charged me a $100 deposit when I checked in, so I gave them a credit card for the deposit. I have not received my deposit back yet. The refrigerator didn’t keep foods cool and we lost grocery items. The bed was EXTREMELY uncomfortable.
Business response:
Dear Guest, We sincerely apologize for the inconvenience you've experienced during your stay. Regarding the deposit, we understand the importance of a prompt refund and regret any delay. Please be assured that we will expedite the process, which typically takes a few business days. We're also sorry to hear about the issues with the refrigerator and the discomfort of the bed. Your feedback is valuable, and we will address these concerns internally to enhance the overall experience for our guests. Thank you for bringing these ... read more
Requested a the bathroom sink be fixed when it was very slow to drain. The work was not done. Overall it was a good value for the money. Breakfast was very very limited,
Business response:
Dear Joseph, Thank you for your kind review; we are pleased to read how much you enjoyed your stay with us. Our goal is to deliver excellent value at a great price, so it is wonderful to know this was your experience. However, we hope you will accept our apologies regarding the issue you had with the bathroom sink. We have also noted your comments regarding the breakfast. We value your feedback as we constantly strive to improve our guest experience. We will address this appropriately, and we thank you for your patience. It ... read more
Frequently asked questions about Extended Stay America Premier Suites - Lakeland - I-4
How is Extended Stay America Premier Suites - Lakeland - I-4 rated?
Extended Stay America Premier Suites - Lakeland - I-4 has a 4.4 star rating with 1,954 reviews.
When is Extended Stay America Premier Suites - Lakeland - I-4 open?
Extended Stay America Premier Suites - Lakeland - I-4 is open now. It will close tomorrow at 12:00 a.m.