This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - Lakeland - I-4
- Hotels
- Lakeland, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Looking for a place to stay in Lakeland? Then look no further than Ecco Suites, a family-friendly hotel that brings the best of Lakeland to your doorstep. Guest rooms offer a flat screen TV, air conditioning, and a kitchenette, and Crestwood Suites Lakeland Hotel makes getting online easy as free wifi is available. In addition, guests can enjoy a pool and breakfas... read more
Location details
4360 Lakeland Park Dr., Lakeland, FL, 33809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a safe location. Clean. The breakfast was misleading. It is a grab and go but decent. You just think hot breakfast when it says breakfast included. The coffee not so good. But they had hard boiled eggs, tea, cereal bars, oatmeal.
Booked & paid online as we needed a pet friendly hotel. At check in - we were required to pay $28 pet fee and $100 credit card hold. Not an issue but should be disclosed at booking. Hopefully cc hold release is done in a timely manner.
Business response:
Dear Laurie, Thank you for taking the time to provide your feedback. We apologize for the inconvenience you encountered with your payment policies. We strive to remain transparent by delivering all our policies on every booking platform, enabling our guests to make informed decisions. We regret if this was not adequately communicated to you. Our goal is to ensure a positive experience for all our guests, and we hope you allow us to provide excellent service on your future travels.Sincerely,Hotel Management
Check in The woman who checked us in on Feb 9, 2023 was the most pleasant, Accommodating person. She was a delight. I think her name was Pat.
Business response:
Dear Robin, Thank you for the lovely review. Our associates are truly sincere in their level of service and genuine hospitality. We love it when their efforts are recognized and when we get to read how they made our guests feel welcome! Thank you for allowing us to be of service. We hope to see you again here at Extended Stay America soon!Sincerely,Hotel Management
I didn’t like that I had to sign a waiver that I would not smoke in the room. I am not a smoker and the whole lobby smelled like smoke.
Business response:
Dear Lori, Thank you for sharing your reviews and informing us about the smell issues you encountered. Our hotel policy prohibits smoking in certain areas of the property, so we appreciate you letting us know so we can address it appropriately. Smoking is never allowed inside the hotel premises. Please allow us another chance to serve you, and we hope to earn your trust back by providing the outstanding stay you deserve.Sincerely,Hotel Management
Clean and great value
Great location! Nice staff !
Business response:
Dear Golda, We're delighted to hear that you enjoyed the great location and encountered a nice staff during your stay with us at Extended Stay America. Our team is committed to providing excellent service, and we appreciate your positive feedback. Thank you for choosing us, and we look forward to welcoming you back for another pleasant experience!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Lakeland - I-4
How is Extended Stay America Premier Suites - Lakeland - I-4 rated?
Extended Stay America Premier Suites - Lakeland - I-4 has a 4.4 star rating with 2,005 reviews.
When is Extended Stay America Premier Suites - Lakeland - I-4 open?
Extended Stay America Premier Suites - Lakeland - I-4 is open now. It will close tomorrow at 12:00 a.m.