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Extended Stay America Premier Suites - Lakeland - I-4
- Hotels
- Lakeland, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Looking for a place to stay in Lakeland? Then look no further than Ecco Suites, a family-friendly hotel that brings the best of Lakeland to your doorstep. Guest rooms offer a flat screen TV, air conditioning, and a kitchenette, and Crestwood Suites Lakeland Hotel makes getting online easy as free wifi is available. In addition, guests can enjoy a pool and breakfas... read more
Location details
4360 Lakeland Park Dr., Lakeland, FL, 33809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This is a beautiful property and they are so sweet and kind
Business response:
Dear Brittney, Thank you so much for your kind words about Extended Stay America! Our dedicated team works hard to ensure a pristine environment for all our guests. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.Sincerely,Hotel Management
Stay was ok, damp carpets due to cleaning. Strong cleaning smell. Pet friendly hotel, so obviously stains, smells,etc. Some ripped furniture. In my opinion i paid too much.
Business response:
Dear Rachel, Thank you for sharing your experience. We regret any inconvenience caused by the carpets and mentioned odors. As a pet-friendly establishment, we make every effort to ensure cleanliness and address any issues promptly. Your feedback is valuable, and we will use it to enhance our guest experience moving forward. We apologize for falling short of your expectations regarding value for money, as we continually strive to ensure seamless accommodation for every guest at very competitive rates. We hope to have the oppo... read more
It was a safe location. Clean. The breakfast was misleading. It is a grab and go but decent. You just think hot breakfast when it says breakfast included. The coffee not so good. But they had hard boiled eggs, tea, cereal bars, oatmeal.
Booked & paid online as we needed a pet friendly hotel. At check in - we were required to pay $28 pet fee and $100 credit card hold. Not an issue but should be disclosed at booking. Hopefully cc hold release is done in a timely manner.
Business response:
Dear Laurie, Thank you for taking the time to provide your feedback. We apologize for the inconvenience you encountered with your payment policies. We strive to remain transparent by delivering all our policies on every booking platform, enabling our guests to make informed decisions. We regret if this was not adequately communicated to you. Our goal is to ensure a positive experience for all our guests, and we hope you allow us to provide excellent service on your future travels.Sincerely,Hotel Management
Check in The woman who checked us in on Feb 9, 2023 was the most pleasant, Accommodating person. She was a delight. I think her name was Pat.
Business response:
Dear Robin, Thank you for the lovely review. Our associates are truly sincere in their level of service and genuine hospitality. We love it when their efforts are recognized and when we get to read how they made our guests feel welcome! Thank you for allowing us to be of service. We hope to see you again here at Extended Stay America soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Lakeland - I-4
How is Extended Stay America Premier Suites - Lakeland - I-4 rated?
Extended Stay America Premier Suites - Lakeland - I-4 has a 4.4 star rating with 1,954 reviews.
When is Extended Stay America Premier Suites - Lakeland - I-4 open?
Extended Stay America Premier Suites - Lakeland - I-4 is open now. It will close tomorrow at 12:00 a.m.