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Extended Stay America Premier Suites - Lakeland - I-4
- Hotels
- Lakeland, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Looking for a place to stay in Lakeland? Then look no further than Ecco Suites, a family-friendly hotel that brings the best of Lakeland to your doorstep. Guest rooms offer a flat screen TV, air conditioning, and a kitchenette, and Crestwood Suites Lakeland Hotel makes getting online easy as free wifi is available. In addition, guests can enjoy a pool and breakfas... read more
Location details
4360 Lakeland Park Dr., Lakeland, FL, 33809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No hot water, bathroom sink- king bed was like sleeping on a pallet covered with sheet!! I AM NOT EXAGGERATING!
Business response:
Dear Richard, thank you for taking the time to review our hotel. Although you were satisfied during your stay, we are disappointed we failed to meet 100% of your expectations. Our goal is to deliver outstanding service, clean and comfortable suites, and amenities for our guests to enjoy. We appreciate your feedback about our bedding and apologize it did not meet your expectations. Thank you for being our guest, and we hope you will visit again soon. Sincerely, Hotel Management
The check in staff were very friendly and courteous.
Business response:
Dear John, it's so nice to know your positive review about Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
The Staff was very helpful and nice to me and my pet.
Sleep sofa - mattress in bad condition, I found one roach in the kitchen
Business response:
Miriam, thank you for sharing your experience at Extended Stay America. We are sorry for the issues you had in your suite and will address them with the appropriate teams to take the necessary actions. We do hope, other than this; your stay was pleasant. Thank you again for being our guest. We look forward to your next visit. Sincerely, Hotel Management
Great halfway point between Orlando and Tampa. Lots of close places to eat. Many amenities.
Room was ok. Dated. We did see a couple roaches but it was so late we needed to go to bed so didn't bother trying to change rooms.
Business response:
Thank you for taking the time to share your feedback. We hope you had an overall good stay, but we are sorry for the inconvenience of the entrance of outside insects mentioned. We have discussed this with our pest control team to address it appropriately. We regret the frustrations you experienced, and we are grateful for your patience. We hope you will consider us again so we can provide you with the seamless visit you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Lakeland - I-4
How is Extended Stay America Premier Suites - Lakeland - I-4 rated?
Extended Stay America Premier Suites - Lakeland - I-4 has a 4.4 star rating with 1,954 reviews.
When is Extended Stay America Premier Suites - Lakeland - I-4 open?
Extended Stay America Premier Suites - Lakeland - I-4 is open now. It will close tomorrow at 12:00 a.m.