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Extended Stay America Premier Suites - Lakeland - I-4
- Hotels
- Lakeland, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Looking for a place to stay in Lakeland? Then look no further than Ecco Suites, a family-friendly hotel that brings the best of Lakeland to your doorstep. Guest rooms offer a flat screen TV, air conditioning, and a kitchenette, and Crestwood Suites Lakeland Hotel makes getting online easy as free wifi is available. In addition, guests can enjoy a pool and breakfas... read more
Location details
4360 Lakeland Park Dr., Lakeland, FL, 33809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room felt like the place was just thrown together and didn’t feel clean. Extremely hard beds, cabinets and area worn down finishes on everything. Bathroom without any ventilation fans, non existent hot water (warm showed up), carpet and walls appearance of just a dirty place. Definitely not what I expected the price of the room to be vs what we got. Windows were falling out of track and I had to attempt to get them right to be able to fully close them to keep the road noise from outside out.
Business response:
Dear Jeremy, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. Your feedback is important to us and will be addressed to ensure future guests have no such issues. Please give us another chance to provide you with the hospitality you deserve. Sincerely,Hotel Management
Need better breakfast
Business response:
Dear Philip, Thank you for your lovely review of our Extended Stay America. However, we are sorry for the inconvenience caused by the breakfast choices, which were not as per your expectations, and the same is shared with the team for improvement. On behalf of everyone here, we invite you to stay with us again!Sincerely,Hotel Management
Better than other hotels, still.... Thermostat was set at 60° so we froze when we arrived. The floors were dirty and gritty. The price for the first night was almost double the 2nd night, people cant afford that!!
Business response:
Dear Jeanna, It was disappointing to read that we did not meet your expectations, and we are sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide.Sincerely,Hotel Management
Service from the staff was great . Shout out to Travis for taking care of my reservation.
Close to highway and not over priced
Business response:
Dear Alfred, Thank you for the excellent review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay.Sincerely,Hotel Management
WHAT BREAKFAST?
Business response:
Dear anna, Thank you for staying with us. We are glad that you enjoyed your overall stay. However, we were sorry to read that you did not thoroughly enjoy our complimentary breakfast. We will certainly follow up with our food and beverage team to see where we can do better. Thank you for being our guest, and we hope you will stay with us again the next time you visit our city.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Lakeland - I-4
How is Extended Stay America Premier Suites - Lakeland - I-4 rated?
Extended Stay America Premier Suites - Lakeland - I-4 has a 4.4 star rating with 2,006 reviews.
When is Extended Stay America Premier Suites - Lakeland - I-4 open?
Extended Stay America Premier Suites - Lakeland - I-4 is open now. It will close tomorrow at 12:00 a.m.