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Extended Stay America Premier Suites - Lakeland - I-4
- Hotels
- Lakeland, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Looking for a place to stay in Lakeland? Then look no further than Ecco Suites, a family-friendly hotel that brings the best of Lakeland to your doorstep. Guest rooms offer a flat screen TV, air conditioning, and a kitchenette, and Crestwood Suites Lakeland Hotel makes getting online easy as free wifi is available. In addition, guests can enjoy a pool and breakfas... read more
Location details
4360 Lakeland Park Dr., Lakeland, FL, 33809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Barato pero con muchas fallas No limpiaron en 3 dias la habitacion no cambiaron las toallas y la sabanas para el sofa cama se tienen que pedir en el lobby desayuno muy limitado el control del aire muy viejo y no colocan jabon para el baño
Business response:
Bruno, thank you for sharing your feedback with us. We sincerely apologize that you were unhappy with our housekeeping services. While our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, we are happy to offer this service to you at a minimal fee. We also have complimentary toiletries available at the front desk for our guests who need them. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Its a very nice property the rooms are clean and the staff is very polite i will be back
Business response:
Thank you for being our guest at Extended Stay America. It is great to know you appreciated our cleanliness and the friendly service you received from our staff. Thank you again for including us in your travel plans. It will be our pleasure to welcome you back anytime you visit our area. Sincerely, Hotel Management
The lobby was updated, clean, and very nicely decorated I felt comfortable walking in. The room was also very nice and clean and had more than what we needed available to us for our girls getaway. To me the bed was very hard and uncomfortable. You could hear the plastic sheet cover everytime you moved. Overall it was a great atmosphere and kept up very nicely.
Business response:
Thank you for choosing Extended Stay America during your girl's getaway. We are pleased to read how happy you were with our accommodations. Your satisfaction is very important to us as we constantly strive to make your experience a great one. We hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management
Great Hotel This is my 8th or 9th time staying here. I was introduced to the nice hotel as ECCO but now it’s Extended Stay hotel and its still amazing. Staff is very friendly they make u wanna come back. I haven’t had no dis satisfaction with this Hotel. Very clean and nice.
Business response:
Valresha, thank you for being loyal to our hotel. It is great to know you had a nice time with us once again and that you were impressed with the cleanliness property as well as the fantastic service delivered by our courteous associates. We appreciate your business and cannot wait to see you again at Extended Stay America. Sincerely, Hotel Management
Good value for a short stay Hotel is fine. Clean room and comfortable bed. Basic but acceptable breakfast. Only (small) complaints were that we were definitely given the ”you booked through hotels.com, not through us” room (bottom floor, next to elevator, with all the smokers congregating just outside our window). Also, checkout is 11.... housekeeping kept checking to make sure we knew that (we did), and asking when we would be leaving (by 11). All this being said, this hotel is a good value for what it is, basic but fine.
Business response:
Thank you for being our guest. We are pleased you liked our accommodations as well as the value we offer. However, we are sorry for the inconvenience caused due to the other guests on the property and regret the service issue you encountered. We value your feedback and have taken note of it as we are always looking for ways to improve. Thank you for choosing us, and we hope to see you again in the future for a much better experience. Sincerely, Hotel Management
This property has great potential. It is bright, modern and clean. However 3 of the 4 washers were out of order. The fitness room had 3 pieces of equipment, one of which was out of order. There were no towels or sanitizing wipes on the fitness room. More attention to detail
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay. However, we are sorry for not meeting all of your expectations. We will also share your valuable comments regarding the condition of our fitness center with our Brand Leaders so that they can take the necessary steps to make our future guests experience a better one. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Hotel was lovely and very clean and modern. Had a few issues getting needed linens and pillows. Stayed in the one bedroom suite and bedding for the sofa sleeper bed did not have pillows. Called to front desk and was told that 'they were out of pillows".....
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to read you had a comfortable stay and liked our well-kept property. However, we are sorry for the difficulties you had getting pillows. We will share your feedback with the appropriate team members, so we can take action to prevent these issues from happening again. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
The gym room needs upgrade. The staff is excellent, but the gym equipment need upgrade, the belt on the treadmill is broken. The gym needs to be service and clean, there were no towels or wipes in the gym room and it was very dirty!
Business response:
Angel, thank you for choosing Extended Stay America for your recent stay. With a mission to provide superior customer service, we take great pride in providing exceptional hospitality. We will also share your valuable comments regarding the condition of our fitness center with our Brand Leaders so that they can take the necessary steps to make our future guests experience a better one. We would be delighted to accommodate you again in the future and hope that you will stay with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Lakeland - I-4
How is Extended Stay America Premier Suites - Lakeland - I-4 rated?
Extended Stay America Premier Suites - Lakeland - I-4 has a 4.4 star rating with 1,954 reviews.
When is Extended Stay America Premier Suites - Lakeland - I-4 open?
Extended Stay America Premier Suites - Lakeland - I-4 is open now. It will close tomorrow at 12:00 a.m.