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Extended Stay America Premier Suites - Melbourne - Palm Bay
- Hotels
- West Melbourne, FL
About this business
Location details
4450 Hollywood Blvd, West Melbourne, FL, 32904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very disappointed I struggle with this review. The hotel was clean. The room was spacious. I was told the hotel was hit by lightning and caused damage. The front door was broken. The shower has no water pressure- you could barely get the soap off of you. There are absolutely no dishes or coffee pots or hair dryer in your room. You have to ask for everything- like a prison. I don’t know but I want to check in and be in my room. I don’t want to have to say , “ May I have a bowl! May I have a spoon? May I have a hair dryer?”… T... read more
Business response:
Dear Joanna,Thank you for sharing your candid review. While we are pleased that you loved our clean property, we are sorry we missed meeting some of your expectations and the difficulties you experienced. This is not the kind of impression that we want our guests to have. We have taken note of the concerns you raised as we are continually striving to ensure a perfect visit for every guest. We're committed to addressing these concerns and ensuring every guest receives the highest service and care. We take our guest’s feedback... read more
There Wi-Fi options.
My room was clean and the AC worked. Unfortunately due to the weather. Lightning caused the dryers in the laundry room to be out of service. I enjoyed my short stay.
Business response:
Dear Lisette,Thank you for sharing your experience with us! We're glad to hear you had a pleasant stay and that your room was comfortable. It's great to know that our team was able to provide a clean and welcoming environment. We appreciate your understanding regarding the unexpected situation with the laundry room and are glad it didn't affect your overall stay. We hope to welcome you back for another visit soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Melbourne - Palm Bay
How is Extended Stay America Premier Suites - Melbourne - Palm Bay rated?
Extended Stay America Premier Suites - Melbourne - Palm Bay has a 4.5 star rating with 1,151 reviews.
When is Extended Stay America Premier Suites - Melbourne - Palm Bay open?
Extended Stay America Premier Suites - Melbourne - Palm Bay is open now. It will close tomorrow at 12:00 a.m.