Extended Stay America Premier Suites - Melbourne - Palm Bay

Business response:

Dear Carmen, Thank you for mentioning how impeccably clean our hotel was during your stay. Our team takes immense pride in creating a fresh and inviting atmosphere for all our guests. Also, it is nice to see this type of recognition for our staff, and we will be sure to share this lovely feedback with them. Your review serves as motivation to keep up the great work! It was our pleasure hosting you here at Extended Stay America, and we can't wait to welcome you back for another fantastic stay.Sincerely, Hotel Management 

Business response:

Dear Lidyce, Thank you for choosing Extended Stay America! We're thrilled you loved the spacious, updated, and clean rooms during your stay. Providing excellent experiences for our guests is our priority. If you have any additional comments or suggestions, feel free to share. We look forward to hosting you again for another excellent stay!Sincerely,Hotel Management 

Business response:

Dear Edward, We appreciate your feedback and apologize for any discomfort caused by the room temperature. Your comfort is our priority, and we will ensure better climate control for future stays. Thank you for choosing Extended Stay America, and we look forward to welcoming you back for a more enjoyable experience.Sincerely,Hotel Management 

Business response:

Dear Olli, Thank you for sharing your thoughts about your time at Extended Stay America. We're thrilled to have been a part of making your stay an authentic family experience. We aim to provide a memorable and welcoming atmosphere and are glad we hit the mark for you. We look forward to hosting you and your family whenever you're in town.Sincerely,Hotel Management