Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street

Business response:

Thank you for posting such kind comments about our hotel, especially about our staff. It was a delight to know our courteous associates won you over by delivering excellent service. We appreciate your recommendation and look forward to seeing you soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are happy you were pleased with our convenient location and courteous staff. However, we are sorry for not meeting some of your expectations with our hotel and the cleanliness. We have shared your comments with our housekeeping for review and action. We appreciate your business and hope you will consider giving us an opportunity to welcome you again. Sincerely, Hotel Management 

Business response:

Thank you for the positive rating. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Carlton, thank you for staying at our hotel and for sharing your review. While we were glad to see your overall rating, we are sorry for the issue you encountered with the air conditioning unit. We will make sure the HVAC problem in the room you occupied has been corrected by our engineering staff. We hope you will be our guest again soon. Sincerely, Hotel Management 

Business response:

Hannah, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management 

Business response:

Gregory, thank you for choosing to stay at Extended Stay America. We are glad to know you had a great time with us and that you were impressed with our well-kept property and courteous associates. Thank you for your kind comments. Sincerely, Hotel Management 

Business response:

Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management