Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street

Business response:

Thank you for choosing Extended Stay America. We are pleased you had a great stay. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. We look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Krystal, thank you for choosing Extended Stay America. We appreciate your positive rating and are glad you had an overall pleasant stay. However, we regret the disappointment you had due to the insects in your suite. Your comments have been discussed with our pest control provider to address the problems immediately. We hope the positive aspects of our hotel will bring you back to us soon. Sincerely, Hotel Management 

Business response:

Antoinette, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Kentiaria, we are pleased your stay was a fantastic one, and we want to thank you for your perfect rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management 

Business response:

Felix, thank you for being our guest at Extended Stay America. We are delighted to know you had a great stay and that you were pleased with our pet-friendly feature. We appreciate your feedback and look forward to welcoming you and your furry friend back soon. Sincerely, Hotel Management 

Business response:

Merci, thank you for choosing Extended Stay America. We appreciate your nice rating and are glad you had an overall pleasant stay. However, we regret if you had any inconvenience. We fully equipped kitchens with a full-size refrigerator which includes ice trays for your convenience. We value your business and hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Jennifer, it's so nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management 

Business response:

We are delighted you had a great stay at Extended Stay America. Thank you for complimenting Lucy for her attentive service. It was a pleasure to have you with us, and we look forward to hosting you again soon. Sincerely, Hotel Management