Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street

Business response:

Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit Doral. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We always want to provide our guests with a comfortable stay, and reviews like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

It was a pleasure to have you as our guest. We are glad to read you had an overall pleasant visit and that you liked your room. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. We look forward to seeing you again! Sincerely, Hotel Man... read more

Business response:

Maria, thank you for being our guest at Extended Stay America. We are delighted to read you found us to be a good value and that our location was perfect for your needs. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management