Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street

Business response:

Steve, thank you for choosing our hotel. We are sorry the selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will share your feedback with the appropriate team regarding food and beverage selections at our hotel. We understand the frustration you experienced and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management 

Business response:

Thank you for writing such a wonderful review of Extended Stay America. We also want to thank you for mentioning our convenient location close to a variety of restaurants and highway. We receive many positive comments about our location, so we are glad that this contributed to making your stay a great one. We appreciate your business and look forward to seeing you again. Have a great day! Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We regret the inconvenience caused while reaching our hotel, but we are glad you liked our shuttle driver. Thank you for the nice rating, and we hope to see you soon. Sincerely, Hotel Management 

Business response:

Thank you for the kind feedback about your stay at Extended Stay America. It is good to know that you enjoyed your time with us and that you were impressed with our ideal location as well as the value we offer. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management 

Business response:

Erika, thank you for your kind rating and for letting us know you were satisfied with the service you received. We appreciate you staying with us and are looking forward to providing you an even better experience. Sincerely, Hotel Management 

Business response:

Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked our excellent service and your comfortable room, along with the fully equipped kitchenette. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We are happy to see the rating as it states you had a nice time with us. However, we regret that you were not aware of our housekeeping policy. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. Thank you for the comments, and we hope to see you soon for a memorable stay. Sincerely, Hotel Management