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7750 NW 25th St., Miami, FL, 33122, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
The room smells like food and sofa is old and dirty. Breakfas is really basic
Business response:
Thank you for being our guest. We are sorry for the odor and cleanliness issues you encountered in your room and regret the inconvenience caused. Your feedback has been discussed with our housekeeping team, and we have asked them to deep clean the suite. It is also disappointing to know our grab-and-go breakfast was not to your expectations. Your comments about it will be shared with our brand leaders to assist them when determining new choices. On behalf of everyone here, we invite you to revisit us for a better experience.... read more
Service at front desk of asociate woman , espectacular english speacking lady
Business response:
Oscar, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and were impressed with our front desk staff. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Planes loud off and on but expected. Room was good We had reservd 2queens in a room and got 2 rooms with a queen but it was ok did not realize it was Super Bowl w/e. So thankful we had a room
Business response:
Carol, thank you for being our guest at Extended Stay America. It’s a pleasure to know you liked your comfortable accommodations and had a pleasant stay with us. However, we regret the inconvenience you had. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
All the staff there were polite the rooms were clean and there was no riff raf around
Business response:
Alvin, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and liked your well-kept suite. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
The hotel was clean and the staff was friendly. I booked a room with 2 beds and a sleeper sofa since there was 5 of us. We were given a room with only 2 beds. I had to go down to the front desk and he said that we could have a roll away cot. We we're just going to be there 1 night so we just used the cot but that is not what we paid for. The room had a partial kitchen which we didn't need but there wasn't a coffee maker or even glasses for water which was unusual. We were also given a handicap accessible room which was not n... read more
Business response:
Joey, thank you for being our guest. We are sorry for the reservation issues you faced and for your disappointment with our hotel policy. Please know, the dishware, along with the coffee maker for your room, is kept at the front desk, and we are sorry if this was not communicated to you at the time of check-in. We will also make a note of your feedback as we plan any changes to our breakfast. Thank you also for your feedback, and we would appreciate you giving us another opportunity to serve you with a much better stay. Sinc... read more
nice area and easy to get around, love the hotel is always clean
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our spotless property. We are also glad you liked our excellent location. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street has a 4.4 star rating with 2,199 reviews.
Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street is open now. It will close tomorrow at 12:00 a.m.