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Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street
- Hotels
- Miami, FL
About this business
Location details
7750 NW 25th St., Miami, FL, 33122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Mark, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
Luis, we are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Hotel de uma única noite,sem conforto cafe ruim. Hotel para passar uma noite e nada mais. O café é muito simples e quando acaba os itens não são repostos e fica por isso mesmo. O Iogurte, cheguei na hora que abriu e só tinha duas unidades e não foi colocado nenhuma mais. Nos colocaram num quarto que seria de não fumante mas estava impregnado de cheiro de cigarro. Pedimos a troca para um outro e fomos atendido. O sofá que é usado para uma 3 pessoa é muito desconfortável e ruim ao extremo. A única coisa boa foi a cama onde aca... read more
Business response:
Thank you for staying with us. We truly value your comments and opinions, and use them to learn and improve our service. We have taken note of your concerns and will discuss them with our team to review our current procedures and make changes accordingly. We appreciate you sharing your concerns and hope to have another opportunity to host you again. Sincerely, Hotel Management
Hotel staff was very nice and accommodating. When we got there too early to check in, the gentleman checking us in gave us access to the pool while we waited for a room. The pool was cold but seemed pretty clean. The room was nice and big with a nice kitchen area. The beds were comfortable with great pillows. The people above us made so much noise it kept us up, after several attempts from the front desk to get them to settle down, they ended up getting us another room to sleep in. The area has a couple restaurants within wa... read more
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your well-kept room and were impressed by the service provided by our courteous associates. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Location was great for our needs.. free shuttle to airport for flights . Only starts at 8am so for our 830 am flight it didn’t workS cab was $22. It also goes on the hour. However the shuttle was free to some shopping areas which was great to grab some snacks etc. The vending machine was out of water for the 2 days we were there
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. However, we are sorry for the inconvenience you had. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Acceptable for a brief stay Our room was very spacious and comfortable and most staff members were pleasant. The primary area of dissatisfaction is the he breakfast room. The area was untidy, tables weren’t wiped clean, food wasn’t restocked promptly. Disappointing.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We value your feedback as it will help us improve our facilities moving forward. We look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
There is NO daily room cleanup unless you stay 7 days or longer, seriously? My room key wouldn't work, every day i had to go down at 10pm to get a new one B'fast: Muffin & Bagel
Business response:
Thank you for leaving your feedback regarding your stay. We are sorry for the problems you encountered and assure you these issues have been addressed with our respective teams members. We apologize for failing to meet all of your expectations. Please know, our housekeeping is done on a weekly basis to respect the privacy of our guests, but we are happy to offer this service to you at a minimal fee. We hope to have another chance to welcome you back to experience our hotel the way it should be every time you visit. Sincerel... read more
De passagem Fiquei só um dia, pois no outro dia fui pra Orlando. O quarto em si é espaçoso, banheiro limpo, tem frigobar, fogão e micro ondas. Recepção é péssima, pois só tinha uma jovem pra resolver tudo. No quarto tem uma cama de casal grande e um sofá cama. Você tem que pedir o lençol e o edredom. Café da manhã péssimo. Se levante cedo, pois senão você vai pegar o resto do resto. Mas o preço compensa da diária compensa!
Business response:
Antonio, thank you for reviewing our hotel. We're glad to know you liked your well-appointed room and that you found us to be at a fair price. However, we're sorry for the service issues you encountered while you were here and for not meeting your expectations with our grab-and-go breakfast. Please be assured that we have discussed your concerns with our team to be more diligent with our efforts moving forward. We will also share your feedback with our Brand Leaders to assist them when determining new breakfast offerings for... read more
Frequently asked questions about Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street
How is Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street rated?
Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street has a 4.4 star rating with 2,052 reviews.
When is Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street open?
Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street is open now. It will close tomorrow at 12:00 a.m.