Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South

Business response:

Dear Pedro, We are happy your overall experience was pleasant. However, we want to apologize for the issues which kept it from being perfect. Thank you for choosing us for your visit to the area and also for your valuable feedback. We hope you will give us another try so we can provide you with a more flawless experience.Sincerely,Hotel Management 

Business response:

Dear Patrick, Our entire team at Extended Stay America would like to thank you for your generous comments about our hotel. We especially appreciate your kind remarks about our staff and our well-maintained surroundings. We make every effort to provide the level of service you expect and deserve, so it is nice to hear when our efforts are recognized. We aim to create a loyal customer who will return at every opportunity!Thanks again for your review. We hope to welcome you back the next time you travel to our area.Sincerely,Ho... read more

Business response:

Dear Francisco, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated.Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management