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Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South
- Hotels
- Miami, FL
About this business
Location details
8655 NW 21st Terrace, Miami, FL, 33122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good
Wonderful
Es un hotel comodo para dormir. El desayuno ; ofrecen solo cafe/ chocolate con muffins o barritas cereales envasados y fruta. La habitacion muy comoda; cama y almohadas y el baño . Y que cerca del hotel hay sitios para comer
Business response:
Dear CLAUDIA, Thank you for your feedback! We're glad that both the location and the comfort of your room met your expectations. We also appreciate your feedback on the breakfast selection. Our complimentary breakfast is a grab-and-go style offering a quick and convenient start to the day. We appreciate your input as we seek ways to enhance the guest experience. We trust that the remainder of your stay was enjoyable, and we look forward to the opportunity to welcome you back. Sincerely, Hotel Management
Exceptional Is not a room . It is an apartment!!
Pleasant Breakfast was terrible, and they charge me twice. If I didn’t complain about it they just keep that money
Business response:
Dear Carlosteffano, Thank you for choosing us and for your valuable feedback. Please accept our apologies for the experience you had at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Sincerely, Hotel Management
Pleasant I’ve stayed at this hotel before and had a great experience, but unfortunately, this visit was quite different. The room wasn’t properly cleaned and had a strong smell of cigarettes, which made it uncomfortable. Additionally, the elevators were noticeably dirty. I expected the same high standards as before, so this was disappointing. Great location and good size room.
Business response:
Dear Rosalinda, Thank you for sharing your feedback and for being a returning guest; it means a lot to us. We are glad that the location and room size were still highlights for you, although we are sorry to hear that this visit didn’t match your previous experience. Your comments help us focus on areas where consistency is essential, and we’ve shared them with our team. We are constantly working to maintain a welcoming and well-kept environment, and we hope to have the chance to provide you with a much-improved stay next tim... read more
Exceptional
Good
Wonderful La primera persona que nos atendió al llegar no fue muy amable Excelente atención de la Sra Mariela...fue muy amable y servicial. Excepcional
Business response:
Dear Zulma, Thank you for your valuable feedback. We are pleased to learn that Mariela provided you with exceptional service and positively impacted your stay with her kindness and assistance. We sincerely apologize that your initial interaction did not reflect the same level of warmth. Please be assured that your comments will be shared with our team. We appreciate you taking the time to recognize exceptional service, and we look forward to welcoming you back to Extended Stay America in the future. Sincerely, Hotel Manageme... read more
Frequently asked questions about Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South
How is Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South rated?
Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South has a 3.9 star rating with 2,349 reviews.
When is Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South open?
Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South is open now. It will close tomorrow at 12:00 a.m.