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Extended Stay America Premier Suites - Miami - Airport - Miami Springs
- Hotels
- Miami, FL
About this business
Location details
101 Fairway Dr., Miami, FL, 33166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wonderful
Good It took over an hour to get me checked in. They were able to locate my reservation but could not find an available room. It was late, and I was annoyed by the inconvenience not understanding how it could’ve happened as it was booked well over a month! The room was clean and comfortable however the bathtub was not. I don’t think this was worth the money for a one night stay and I def wouldn’t stay here again
Business response:
Dear Neicie, Thank you for taking the time to share your experience. We sincerely apologize for the delay during check-in and the inconvenience it caused, especially after a long day. While we’re glad to hear the room itself met your expectations for comfort, we regret that the condition of the bathtub and the overall experience did not reflect the value you expected. Your feedback will be used to help improve our service and ensure a smoother process for future guests. Sincerely, Hotel Management
Exceptional
Very Good Aire acondicionado deficiente Ubicación cerca del aeropuerto
Wonderful I stayed on the 3rd floor the carpet was not clean it had soil spots but overall i give it a 9 out of ten.
Business response:
Dear Sharon, Thank you for choosing Extended Stay America and sharing your experience. We’re glad to hear you had a positive overall stay. We’re sorry about the condition of the carpet and will address this issue with the housekeeping team to ensure this does not happen again. Your feedback is invaluable to us. We appreciate the high rating and hope to welcome you back soon. Sincerely, Hotel Management
Wonderful
Served it's purpose. Hallway carpets were dirty and smelly. Suite was fine. Breakfast was minimal for selections and no real dining tables and chairs at all. We used kleenex for napkins, no plates etc. The hotel really could use a shuttle! I liked the room , bed and bathroom.
Business response:
Dear Kathleen, We are dedicated to providing our guests with a clean and welcoming environment. We sincerely apologize for falling short of these expectations and for any inconvenience this may have caused. Maintaining a high standard of cleanliness is of utmost importance to us, and we are committed to ensuring that our team pays greater attention to this aspect moving forward. We hope you will give us another try so we can provide you with a more positive experience. Sincerely, Hotel Management
Exceptional
Mi estancia fue bastante cómoda y placentera. El aseo de los pasillos un poco. Falta limpieza profunda de alfombras. Si, bien calidad-precio
Business response:
Dear Jose, Thank you for taking the time to share your feedback about your recent stay with us. We're glad you found your stay comfortable and pleasant and that we met your expectations regarding quality and price. However, we are sorry for your disappointment with the cleanliness concerns. We will use these remarks with our housekeeping team to ensure we are working on the mentioned areas and ensuring a better experience for our future guests. We look forward to welcoming you back in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Miami - Airport - Miami Springs
How is Extended Stay America Premier Suites - Miami - Airport - Miami Springs rated?
Extended Stay America Premier Suites - Miami - Airport - Miami Springs has a 3.5 star rating with 3,097 reviews.
When is Extended Stay America Premier Suites - Miami - Airport - Miami Springs open?
Extended Stay America Premier Suites - Miami - Airport - Miami Springs is open now. It will close tomorrow at 12:00 a.m.