Extended Stay America Premier Suites - Miami - Airport - Miami Springs

Business response:

Dear Fabricio, We are grateful to have you as our guest and appreciate your positive feedback about our convenient location. We understand that the cleanliness of our accommodations plays a vital role in creating a pleasant stay for our guests, and we apologize for any inconvenience you may have experienced. We have already shared your feedback with our housekeeping team, and we are working to ensure that our guests have the best possible experience when they stay with us in the future. Sincerely, Hotel Management 

Business response:

Dear Вера, We appreciate your high rating and hope that you had an overall pleasant stay with us. Your comments provide valuable insight into areas where we can improve our guest services, and we appreciate you bringing these to our attention. Our team is committed to delivering the best possible experience to all our guests, and your feedback helps us achieve that goal. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay. Sincerely, Hotel Management 

Business response:

Dear JOSE, Thank you so much for your kind words about Extended Stay America! We're thrilled to hear that you found our hotel exceptionally clean and that our proximity to the airport enhanced your stay with us. Additionally, we take your comments about our breakfast selections seriously and will consider them as we continually work to improve our guest services. We look forward to hosting you again for another exceptional experience. Sincerely, Hotel Management 

Business response:

Dear Dorairaj, Thank you for your review and your wonderful comments about our hotel. We are very glad you found your room relaxing and comfortable. Fresh accommodations are the foundation for a great stay, and we are glad that we could provide this for you. We appreciate your feedback on our complimentary breakfast; we are always grateful to learn from our guests what would have enhanced their experience. Thank you for staying at Extended Stay America. We hope you will be back to see us again soon. Sincerely, Hotel Manageme... read more