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Extended Stay America Premier Suites - Miami - Airport - Miami Springs
- Hotels
- Miami, FL
About this business
Location details
101 Fairway Dr., Miami, FL, 33166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good location, friendly staff at the front desk The pool was not working, the stove took forever to get hot I was able to work around it. I did call the front desk who sent up someone to check it out they said 5mins and I never saw them again. At that time I just decided to live with it and just use it when it decided to work. Opportunity for the cleaning service to be provided every 5 days versus 7 days to keep the rooms clean none of the back or side entrance doors were working so if you parked at the back you will need to... read more
Business response:
Dear Tracy, Thank you for sharing in detail your positive and negative experiences during your stay with us. We are delighted you enjoyed our convenient location and found our staff friendly and accommodating. Thank you for sharing with our fellow travelers about the fully equipped kitchen, laundry, security procedure, and housekeeping services. We apologize for the inconvenience regarding the pool closure and the stove's slow heating. We appreciate you bringing to our attention about the side and back door access, and our t... read more
Pleasant
Very Good Não havia disponível o quarto que reservamos, mas resolveram o problema na hora do check in A localização era boa.
Business response:
Dear ALESSANDRA, Thank you for the review. We're glad you found Extended Stay America's location convenient. While we regret the initial issue with your room unavailability, we're pleased we could resolve it swiftly during check-in. Your satisfaction is our priority, and we appreciate your understanding. We hope you had an enjoyable stay and look forward to welcoming you back soon. Sincerely, Hotel Management
Exceptional
Very Good Todo ok La habitación
Business response:
Dear Andrea, Thank you for selecting Extended Stay America during your trip. Reading about your experience with our associates brings us joy. We aim to meet and exceed our guests' expectations and are happy this was your case. Please revisit us for another stay that feels like a home away from home. Sincerely, Hotel Management
Was good enough for the pre-flight night The interior was on the shabby side. We knew there was no warm breakfast but the fact that there was no milk to put in the coffee caught me as a surprise. We really needed a place as close to the airport as possible for a reasonable price. I guess that’s what it was. It was nice that I could get a toaster when I asked.
Business response:
Dear Orsolya, Thank you for reviewing our hotel. It is nice you had a satisfactory stay. We appreciate you pointing out specific items you loved and areas where we can improve. However, we are sorry for the issues you encountered, and we will discuss them on a priority basis so that this can be handled carefully. We are evaluating the instances you mentioned, as we are committed to offering better service for our guests. Considering our positive highlights, please stay with us again so we can provide you with a more satisfyi... read more
Good
Good
Pleasant Walls are paper thin I had a ground floor and could not sleep because the room above me people kept stumping. Not hot water for breakfast, at first no cups, later they brought cups. Limited items for breakfast. For people on the go, this was not a good pick Close to Miami International, so easy for travelling, still offer grab and go breakfast, so be aware. Room was big, no TV remote
Business response:
Dear Ashwien, Thank you for reviewing our hotel. It is nice that you had a satisfactory time and enjoyed our location. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. Your remarks are shared with our team for improvement, as we want our guests to have a perfect hotel experience while with us. Our front desk team will always be available to listen to you; please connect with them... read more
Frequently asked questions about Extended Stay America Premier Suites - Miami - Airport - Miami Springs
How is Extended Stay America Premier Suites - Miami - Airport - Miami Springs rated?
Extended Stay America Premier Suites - Miami - Airport - Miami Springs has a 4.3 star rating with 1,695 reviews.
When is Extended Stay America Premier Suites - Miami - Airport - Miami Springs open?
Extended Stay America Premier Suites - Miami - Airport - Miami Springs is open now. It will close tomorrow at 12:00 a.m.