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Extended Stay America Premier Suites - Miami - Airport - Miami Springs
- Hotels
- Miami, FL
About this business
Location details
101 Fairway Dr., Miami, FL, 33166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
El peor desayuno incluido El cuarto no tiene privacidad si todos son adultos, no hay paredes divisorias y la puerta del baño no cerraba. Lo peor de todo fue el dichoso desayuno incluido, un moffin con café o avena en bolsa sin leche, huevos duros en un refrigerador y ni si quiera un jugo de algún tipo. Mejor que no digan que incluye desayuno porque eso ni siquiera cuenta como snack. Cumple con lo que se necesita, un lugar para descansar y seguir el viaje.
Business response:
Dear Andrés, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. Your remarks are shared with our concerned team, as we want our guests to have a perfect hotel experience while with us. Considering positive highlights, please return, and we welcome you for a better experience. Sincerely, Hotel Management
Good
Exceptional
Good Close to airport and a great Thai restaurant- was all that was needed for a short layover in Miami. Nothing more nothing less. The front desk agent was lovely even given her grumpy guests and lack of other staff.
Business response:
Dear Sonja, Thank you for taking the time to share your feedback. We're glad to read that our hotel's proximity to the airport and a great Thai restaurant met your needs during your short layover in Miami. We appreciate your understanding regarding any challenges with staffing and are pleased that our front desk associate provided a positive experience. It was a pleasure hosting your visit, and we look forward to seeing you again. Sincerely, Hotel Management
Excelente localização, ambiente perfeito, porém o café da manhã poderia ser melhor Nada O espaço do quarto é excelente
Exceptional
Very Good
En general todo bien Cafe Habitacion
Business response:
Dear Carlos, We appreciate you taking the time to write a review about your time with us. It's good you enjoyed your time in a clean and comfortable suite with all that was offered. Please return, and we hope to serve you again at Extended Stay America! Sincerely, Hotel Management
Great customer service to the gentleman that welcomed me when I checked in, checking out was not so pleasant. The clerk mentioned they didn’t have public restroom, which was a problem for me, since I stayed 6 nights at their establishment. The location it wasn’t any drifters lounging around the hotel. It wasn’t loud noise from other rooms.
Business response:
Dear Lisa, Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we want to apologize for the issues that kept it from being perfect. Please accept our apologies for the inconvenience caused. We will share your feedback with our team, and we hope you will consider a return visit so we can show you we are devoted to giving each guest a great experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Miami - Airport - Miami Springs
How is Extended Stay America Premier Suites - Miami - Airport - Miami Springs rated?
Extended Stay America Premier Suites - Miami - Airport - Miami Springs has a 4.3 star rating with 1,695 reviews.
When is Extended Stay America Premier Suites - Miami - Airport - Miami Springs open?
Extended Stay America Premier Suites - Miami - Airport - Miami Springs is open now. It will close tomorrow at 12:00 a.m.