Extended Stay America Premier Suites - Miami - Airport - Miami Springs

Business response:

Dear Elizabeth, Thank you for your review of our hotel. We apologize for not meeting our commitment to providing clean and fresh accommodations. Your feedback has been shared with our housekeeping team for immediate review and action. We hope the rest of your stay was enjoyable and that you will stay with us again whenever you are in the area. Sincerely, Hotel Management 

Business response:

Dear Peter, Thank you for taking the time to write a review. It is wonderful to know that our proximity to the airport enhanced your stay with us. We extend our gratitude for choosing our establishment and hope to have the privilege of serving you again in the future. Sincerely, Hotel Management 

Business response:

Dear Ryan, We are delighted that you found the room comfortable and appreciated the cleanliness of the bathroom. Being close to the airport is a great convenience, and we're glad it enhanced your stay at Extended Stay America. We look forward to welcoming you back soon! Sincerely, Hotel Management 

Business response:

Dear Suarez, It is delightful to know our prime location perfectly suited to your plans and that our commitment to spotless accommodations exceeded your expectations. It is guests like you who make our work so rewarding. Thank you for your feedback about our breakfast offerings; we are disappointed you were not happy with the variety. Your comments will be shared appropriately, as we always want to know what would enhance our guest experience. It was a true pleasure to have you as our guest, and we hope to see you again soon... read more