Extended Stay America Premier Suites - Miami - Airport - Miami Springs

Business response:

Dear Daniel, We value you as our guest and appreciate your taking the time to review our hotel. We regret your disappointment with the housekeeping oversight. This will be addressed. We receive many positive comments regarding our fully equipped kitchens with full-size refrigerators, including ice trays, for your convenience. Therefore, we do not have ice machines on our property, and we hope you will accept our apologies for any inconvenience this has caused you. We appreciate the positive aspects of your stay and hope you ... read more

Business response:

Dear Campo, Thank you for giving our hotel and staff such a great review. We are pleased you were impressed with our service, accommodations, and amenities. We thank you for your business and look forward to welcoming you back to Extended Stay America soon. Sincerely, Hotel Management 

Business response:

Dear Matos, Thank you for staying with us and mentioning how much you enjoyed our location. We take pride in providing our guests with an exceptional experience; therefore, we hope you will accept our apologies for the parking and breakfast concerns you experienced. We will look into your problems as we strive to ensure a flawless visit for every guest. Thank you again for sharing, and we hope to see you soon. Sincerely, Hotel Management