Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port

Business response:

Dear Sumit,Thank you for the generous review. We hope your overall visit was pleasant. However, we’re sorry to hear that our breakfast options did not meet your expectations and that noise disruptions affected your experience. Your comments are invaluable for our ongoing improvements. We hope to have the opportunity to serve you better in the future.Sincerely,Hotel Management 

Business response:

Thank you, Sherry, for sharing your experience! We are delighted to hear that your room met your cleanliness expectations. Providing a welcoming and spotless environment is a priority at Extended Stay America. We hope to host you again soon!Sincerely,Hotel Management 

Business response:

Dear eugenie, It was a pleasure to read your fantastic review about Extended Stay America. As a team, we are committed to delivering exceptional hospitality to our guests, and your kind words are a testament to our efforts. We sincerely appreciate the positive feedback you have provided. Thank you for the opportunity to serve you.Sincerely,Hotel Management