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Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port
- Other
- Miami, FL
About this business
Extended Stay America Hotel Miami - Brickell - Port of Miami is located at 298 SW 15th Rd, Miami, FL. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 3.0.
Location details
298 SW 15th Road, Miami, FL, 33129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hard to find
Business response:
Dear AISHA, Thank you for taking the time to review our hotel. We apologize for any confusion or inconvenience you experienced while locating our hotel. We understand the importance of a seamless visit, and your insights are crucial for our continued improvement efforts. Please know our front desk team is eager to assist our guests with directions and suggestions to help make the most of their visits. We hope you had a pleasant stay overall and look forward to seeing you again soon.Sincerely,Hotel Management
Poor cleaning
Business response:
Dear mauricio, Please accept our apologies for not providing the impeccable accommodations you should have received and for any inconvenience this caused. We aim to exceed our guests' expectations; therefore, we are so sorry for any oversights on our part. Our priority is to provide each guest with an experience that is as perfect as possible, and we sincerely hope we will have another chance to show this to you. Safe Travels.Sincerely,Hotel Management
Very convenient and staffing was super great.
Muy buena, buen probable que vuelva
Business response:
Dear Mia, Thank you for selecting Extended Stay America in the city. Reading about your experience during your stay with us brings us joy. We aim to meet and exceed our guests' expectations and are happy this was your case. We appreciate your remarks on our service and staff. Your compliments serve as an encouragement pill for the entire team. Please revisit us for another exciting stay.Sincerely,Hotel Management
The rooms were large and spacious and smells great. I had a view of the roadside and part of the surrounding houses.
A
Las camas son super cómodas y el espacio está muy bien para viajes de trabajo. Sin embargo la limpieza no es óptima, normalmente hay una sóla persona en el front desk y hay que esperar para que atienda.
Business response:
Dear Natalia, We appreciate your feedback regarding your recent stay with us. We're pleased to hear that you found the beds comfortable and the space suitable for work trips. However, we apologize for any inconvenience caused by the cleanliness and the wait time at the front desk. Your comments have been noted, and we will address these issues with our team to ensure improvements are made. We strive to provide a comfortable and efficient experience for all our guests, and we appreciate your patience and understanding. Thank ... read more
Frequently asked questions about Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port
How is Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port rated?
Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port has a 4.3 star rating with 1,133 reviews.
When is Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port open?
Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port is open now. It will close tomorrow at 12:00 a.m.