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Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port
- Other
- Miami, FL
About this business
Location details
298 SW 15th Road, Miami, FL, 33129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The Hotel does not have any Ice Machines at all in the building.
Business response:
Dear Joel, Thank you for choosing our hotel for your recent visit. We love hearing about our guests' experiences and opinions as we continually strive to improve our services and accommodation. Therefore, we appreciate you taking the time to share your comments. We will share your review with our team to see what we can do to improve our guest's experience. We hope you revisit us to experience the exceptional stay you deserve.Sincerely,Hotel Management
Many pros, one con Really great room, and staff, very walkable. The big negative is given the location it is VERY noisy!! I cannot stress enough that this hotel is right by a busy highway, and you will hear car noise most of time, to include at night.
Minimum amenities, noise
Business response:
Dear Mario, Thank you for choosing Extended Stay America. It is wonderful to read that you enjoyed your time here. However, we are sorry for the inconvenience caused and will share these notes with the concerned team to improve. It was a pleasure hosting your visit, and we look forward to seeing you again soon.SincerelyHotel Management
The "On the go breakfast" needs to be updated with more choices and variety of items. You should also have more than 1 coffee pot to serve guests. After about 7am all of the items are gone and the restocking isn't as prompt. The muffins were absolutely horrible. The room was noisy, so the blinds should be able to block that out more than it does. You get what you pay for
Business response:
Dear Jennifer, Thank you for selecting our hotel and taking the time to write a review. We are sorry if our complimentary grab-and-go breakfast offerings did not meet your satisfaction. We follow our brand standards in selecting items offered at our breakfast, but we always welcome feedback on improving our guest experience. Furthermore, we apologize for the noise issues you experienced. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. We appreciate your patience, a... read more
in der nähe zentrum
Business response:
Dear Mohanarangan, Thank you for your recent stay and for taking the time to post your review. We are glad our location was convenient for everything you wanted to do on this visit. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management
Breakfast very poor
The aircon had been on and set the temperature too low. So the room was cold to me.
Business response:
Dear Hongki, Thank you for choosing to stay with us. We are happy most of your experience was pleasant. However, we want to apologize for the issue with our A/C, which kept it from being perfect. We appreciate you choosing Extended Stay America, and we hope to be your hotel of choice if another visit to our area is in your plans.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port
How is Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port rated?
Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port has a 3.8 star rating with 1,558 reviews.
When is Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port open?
Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port is open now. It will close tomorrow at 12:00 a.m.