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Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port
- Other
- Miami, FL
About this business
Extended Stay America Hotel Miami - Brickell - Port of Miami is located at 298 SW 15th Rd, Miami, FL. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 3.0.
Location details
298 SW 15th Road, Miami, FL, 33129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location is good for access to Brickell Downtown
Business response:
Dear Tadesee, thank you for taking the time to share your generous comments, particularly about our hotel's location. We agree that our hotel is a very comfortable and affordable choice when visiting Downtown Brickell. Sincerely,Hotel Management
Very clean & spacious room. Would definitely book again if needed
location
Business response:
Dear Pablo, thank you for being our guest at Extended Stay America. We are pleased everything went great for you during your visit and that our excellent location made it even better. Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back.Sincerely,Hotel Management
Short stay and great service This was a great stay and excellent customer service from Javier. The room was very comfortable to stay in, and the area was in close proximity to the grocery store for families.
No room service. Unless you book for seven night, your room will not be serviced. I understand not having made service, however I would have expected clean towels delivered to your room, and trash pick up. If you want clean towels, you must bring the dirty ones to the front desk and pick up the clean ones. Self serving place. Front desk staff friendly and helpful though.
Business response:
Dear Martha, thank you for your recent review of your stay. We apologize for your disappointment with your recent stay at our hotel. Since we are an extended stay property, we provide housekeeping services to guests who stay eight or more nights; however, these services are always available upon request for an additional fee. We also offer a complimentary linen exchange service at the front desk. In response to your feedback, we will be coaching our front desk staff to ensure we clearly communicate our services and amenities... read more
Bed was very comfortable,staff friendly,very clean.
Business response:
Dear Barbara, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and were pleased with our staff's exceptional service. We work hard to provide high service levels, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon.Sincerely,Hotel Management
All fine except for the grab and go breakfast who was very LOW level. On top of that I had to wait over 20 minutes for some regular sugar!!!!!
Business response:
Dear Pascal, thank you for taking time out of your day to post a review. Although we were thrilled to read that you loved your overall stay, we are sorry for the disappointment you had regarding the items we serve at breakfast. We have noted your concerns as we continuously strive to improve our services and want our guests to start their day off right. Please also accept our apologies for not providing the attentive service we strive to provide every guest. Rest assured that this issue has been addressed with our staff and ... read more
Frequently asked questions about Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port
How is Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port rated?
Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port has a 4.3 star rating with 1,168 reviews.
When is Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port open?
Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port is open now. It will close tomorrow at 12:00 a.m.