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Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port
- Other
- Miami, FL
About this business
Location details
298 SW 15th Road, Miami, FL, 33129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Muy buena ubicación. No me gustó que estuvimos 3 días y nunca cambiaron las toallas ni hicieron limpieza en la habitación. Tampoco había alguna señalización de No molestar o solicitar que se haga la el housekeeping.
Business response:
Dear Scarlett, Thank you for posting a review of your recent stay with us. It is always lovely to receive positive comments from our guests, but we are also grateful to learn from comments like yours. Since we are an extended stay property, we provide housekeeping services to guests who stay eight or more nights; however, these services are always available upon request for an additional fee. Fresh towels and linens are also made available at the front desk, and you can exchange them for the used ones anytime. We apologize f... read more
It is just a better motel.
Business response:
Dear RAJEN, Thank you for sharing your review of our hotel. We pride ourselves on service excellence and aim to exceed our guests' expectations every visit. However, we failed to do so, and we apologize for any concerns that may have kept you from having an outstanding stay. It was a pleasure hosting your visit, and we hope you will return on your next visit to the area.Sincerely,Hotel Management
Very good
This hotel was clean except the breakfast was not good.
Ok
Business response:
Dear Charles, We appreciate you choosing our hotel, and we hope you will allow us another opportunity to show you the outstanding experience we strive to provide every guest. Thank you once again.Sincerely,Hotel Management
Exelente ubicación , buena atención
Business response:
Dear Luis, Thank you for choosing Extended Stay America and your fantastic review. We take pride in offering outstanding service to all our guests, and we are glad our team exceeded your expectations. We appreciate all of your feedback and look forward to your next visit. All the best.Sincerely,Hotel Management
All is clean.
Business response:
Dear ANGEL, Thank you for sharing your experience with other travelers. We are delighted to learn you found our hotel so comfortable and spotless. Thank you again for your feedback; we hope to see you soon.Sincerely,Hotel Management
I expected to cook here as that is what the facility offers. There were no cooking supplies available and I had to go buy cookware. Unsatisfactory!
Business response:
Dear John, We appreciate your review and thank you for your feedback. We certainly apologize for any miscommunication regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in, and it appears as if we failed to share information on the availability of our dishes. To ensure cleanliness for every guest, we keep the dishware at our front desk, and our team is happy to deliver them to the guest's suite. We have shared your comments with our team for improvement.... read more
Frequently asked questions about Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port
How is Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port rated?
Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port has a 3.8 star rating with 1,558 reviews.
When is Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port open?
Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port is open now. It will close tomorrow at 12:00 a.m.