Extended Stay America Premier Suites - Nashville - Vanderbilt

Business response:

Thank you so much for your fantastic review! We are thrilled to hear you had an excellent experience with us. Providing our guests with exceptional service and a memorable stay is always our top priority. We hope to welcome you back soon for another outstanding visit! 

Business response:

Thank you for taking the time to share your feedback! We're delighted to hear that you had a good stay with us, and we'd love to know how we can make your next visit even better. 

Business response:

Thank you so much for your wonderful review, we're thrilled to hear that our team made such a positive impression on you! Providing warm and welcoming service is at the heart of what we do, and your kind words truly mean a lot to us. We hope to have the pleasure of welcoming you back for another exceptional stay soon! 

Business response:

Dear Ricardo, Thank you for sharing your feedback. We are thrilled you had a positive experience at Extended Stay America. Our dedicated team strives to make every stay enjoyable and comfortable. Your kind words affirm our commitment to excellence, and we look forward to welcoming you back for another memorable visit. Sincerely,Hotel Management 

Business response:

Dear Leslie, Thank you for sharing your experience. A brief overnight visit might not fully suit our property's unique features and extended-stay focus. Your observations regarding accessibility and available amenities are important to us as we continuously seek ways to enhance the guest experience. We value your feedback and will consider your comments as we work to improve overall convenience and comfort for all visitors. We hope to better accommodate your needs in the future.Sincerely,Hotel Management 

Business response:

Your feedback means a lot to us, and we always strive to make every stay even better. If there's anything we can do to turn your next visit into a perfect 10, we'd love to hear your suggestions. We look forward to welcoming you back soon! 

Business response:

Dear Angela, We regret that your stay didn't align with the standards we typically provide. Ensuring a comfortable and welcoming environment is our primary objective, and we appreciate your feedback as we are committed to enhancing our guests's experiences. Thank you again for your review. We hope to see you soon!Sincerely,Hotel Management 

Business response:

Dear Jennifer, Thank you for reviewing your stay at Extended Stay America. We're glad you enjoyed your suite and appreciate your feedback. Your comments help us enhance the guest experience, and we’ll share them with our team. We hope to welcome you back for another comfortable stay! Sincerely,Hotel Management