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Extended Stay America Premier Suites - Nashville - Vanderbilt
- Hotels
- Nashville, TN
About this business
Location details
3311 West End Ave., Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Close to Broadway (2 miles)
It’s okay Staff was not very friendly
Business response:
Dear Joel, Thank you for sharing your thoughts about your visit. We're sorry to hear that the level of service you encountered did not reflect the warm hospitality we aim to provide. Your feedback is important and will be shared with the team to help us improve our services. We hope you will consider giving us another opportunity in the future to offer you a more welcoming experience. Sincerely, Hotel Management
The hotel room was clean, spacious, and appropriately equipped.
Business response:
We're happy to know your room met your expectations in terms of comfort, space, and amenities. We appreciate you choosing to stay with us and look forward to welcoming you back soon!
This property was perfect for what we needed. Appreciated having gluten free options for breakfast. Nothing i didnt like.
Business response:
We're glad to hear that our property was a great fit for your needs and that there was nothing you didn't like! We hope to welcome back again soon for another comfortable stay.
I booked through Expedia and they overbooked the room type I had chosen. The lady on duty called me when they received the notification and quickly booked me into an available room that still worked for my husband and me. She was super nice and polite when we arrived and made sure that we were comfortable in the new room choice. We would stay there again.
Business response:
Dear Samantha, Thank you so much for highlighting the thoughtful service you received from our front desk associate—it truly means a lot. We are pleased the alternative room arrangement worked well for you and your husband and that the transition felt smooth and reassuring. It is always our goal to provide a seamless experience, and we are glad to know our team members helped make your stay comfortable. Knowing you would choose to stay with us again is the best feedback we could hope for. We look forward to welcoming you bac... read more
This is the first time in a long time that everything was clean, showers were clean, the drain wasnt clogged, and bed sheets and pillows were clean!!! Thank you so much would stay here again!
Business response:
We're so happy to hear that everything met your expectations, from the clean showers to the fresh bed linens. It's wonderful to know we could provide the kind of stay you've been looking for. We truly appreciate your feedback and look forward to welcoming you back again soon!
The staff was friendly kind and helpful. I never walked in our out without a sweet greeting or friendly goodbye. I will stay here next time I am in Nashville.
Business response:
Dear Connie, We’re delighted to hear our team made a positive impression with their warm and welcoming service. It’s wonderful to know you felt truly valued during your stay. Thank you for choosing Extended Stay America—we’re excited to welcome you back on your next visit to Nashville. We look forward to providing you with another exceptional experience soon! Sincerely, Hotel Management
Clean, quiet and comfortable. The staff is amazingly friendly and helpful. I visited because my mother was in Centennial Hospital, and when I needed to extend my stay the managed it almost with our me. So greatful. I will stay there next time I am in Nashville.
Frequently asked questions about Extended Stay America Premier Suites - Nashville - Vanderbilt
How is Extended Stay America Premier Suites - Nashville - Vanderbilt rated?
Extended Stay America Premier Suites - Nashville - Vanderbilt has a 3.8 star rating with 1,994 reviews.
When is Extended Stay America Premier Suites - Nashville - Vanderbilt open?
Extended Stay America Premier Suites - Nashville - Vanderbilt is open now. It will close tomorrow at 12:00 a.m.