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1350 Marina Village Pkwy., Alameda, CA, 94501, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
good great fantastic.............................................................................................................................................................
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to read that you had such a great stay with us. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
lugar bem agradável, porém distante do centro de SF. Próximo ao hotel Target, Farmácia. Fica localizado em uma marina, junto a um bairro residencial muito bonito. Gostei pelo local. Apartamento limpo.
Great Stay For A Cruise on a Commodore Cruise We were going to my nephew's wedding on The Merlot Ship which he booked through Commodore and this was a great location. The hotel itself is okay. The hotel staff was friendly but the door handle to our bathroom was broken and their was a strange smell in the room. The room did appear to be clean. The grab and go breakfast was muffins, fruit, oatmeal ad some granola bars. Like I said for us it was the location.We walked over to the ship from the hotel and at the end of the night ... read more
Business response:
Loretta - We want to thank you for taking the time to post a review of your stay. We appreciate you letting us know that your door handle was not working correctly; we have since fixed the issue. We are sorry for this inconvenience, but are happy to read that we provided you with a convenient location for your nephew's wedding cruise. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
beautiful parking lot The hotel seems to cater to men in the trades who travel long distances and stay for weeks or so while working in the East Bay. That's fine. Unlike some other extended stay hotels the kitchen has some of the pots, pans, etc you might actually want to use if did cook there. The place seems well kept up, but isn't new. The location can be hard to get to with the looping approach required because it sits behind the tunnels that link Alameda to Oakland. I stayed in a first floor room that was perfectly acce... read more
Business response:
Thank you for taking the time to write a review of your stay. I’m so happy to hear that you enjoyed our clean rooms with fully equipped kitchens at a great value. Your feedback is greatly appreciated and it will help us in our efforts to continually improve our hotel. We look forward to hosting you again in the future!
Everything was great except for the horrible front desk guy who checked us in. Terrible slow and not customer service centric.
Business response:
Thank you for taking the time to write a review of your stay. I’m so pleased to learn that you enjoyed our overall accommodations. Still, it upsets me to hear that the level of professionalism displayed by some of our staff members did not meet your expectations. In response to your feedback, I will meet with the entire staff to review our guest protocol to ensure your experience is not repeated. Again, thank you for the comments. We look forward to hosting you again in the future!
Finally got a view! Have stayed here several time. I arrived in the middle of the night. (VERY early am). They finally gave me a room with a view of of the water. We LOVED it!!!
Business response:
Thank you so much for posting a review of our property. It's great to hear that you love our property and you have stayed with us several times. For future bookings, please know, you are always able to request a room with a view of the water. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Cannot name breakfast with this name Breakfast was very poor, no bread, no milk, no juice, although it was complimentary thsi was the most poor breakfast on all our 2 weeks trip
Business response:
We want to thank you for taking the time to post a review of your stay. We are glad that you enjoyed your clean, comfortable room; however, we are sorry to hear that our grab-and-go breakfast did not meet your expectations. We offer coffee, muffins, granola bars, oatmeal, and fresh fruit each morning for our guests that do not have time to cook in their fully equipped kitchens. We are sorry that this did not leave you satisfied. We are constantly improving our grab-and-go breakfast and changing out items to provide quality p... read more
Extended Stay America Premier Suites - Oakland - Alameda has a 3.6 star rating with 1,930 reviews.
Extended Stay America Premier Suites - Oakland - Alameda is open now. It will close tomorrow at 12:00 a.m.