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Extended Stay America Premier Suites - Orlando - Sanford
- Hotels
- Sanford, FL
About this business
Location details
1437 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Close to dining, but no cameras. Vehicle was damaged by overnight but no video evidence
Business response:
Dear Andru, please accept our sincere apologies for the issues you experienced while staying with us. We take the security of our guests very seriously, so we are sorry this happened during your stay. We would have assisted you and resolved any issue had you informed our front desk while you were still with us. We have shared your concerns with our team and will take necessary measures to ensure such inconveniences don't happen again. We are hopeful for another opportunity to welcome you back for the flawless experience you ... read more
Brand new rooms, close to literally every restaurant. This hotel was better than the higher rated hotels ive stayed in closer to Disney.
Business response:
Dear Jarron, thank you for your excellent feedback regarding your stay at Extended Stay America. We appreciate you letting fellow travelers know how much you enjoyed your time here. We loved that you mentioned our newly remodeled accommodations at a convenient location and a great price too. It is wonderful to read our guests love our new look. It is a pleasure hosting you, and we hope to see you again soon. Sincerely,Hotel Management
I think it misleading to say that breakfast was provided. There was little choice and almost nothing offered that was appropriate food for breakfast. The one ice machine on the first floor wasn't the handiest location when one is on the 4th floor. The room was clean, but having a roach walk on me as I was putting on my clothes was not a great joy.
Business response:
Dear Donald, thank you for selecting our hotel and taking the time to write a review. We are sorry if our complimentary grab-and-go breakfast offerings did not meet your satisfaction. We follow our brand standards in selecting items offered at our breakfast, but we always welcome feedback on improving our guest experience. Your concern will be shared with our Brand Leaders so that they have knowledge of our guests' desires regarding breakfast choices and assist them in determining future offerings. We also want to reassure y... read more
Room set up was very good, open shelves, kitchenette, shower, but they do need a mirror somewhere in the bed room.
Business response:
Dear Sarah, thank you for evaluating your stay at Extended Stay America. Your satisfaction is essential to us; therefore, we are delighted to know how happy you were with your room which provided all the comforts you expected, and that you enjoyed all the in-room amenities. It was our pleasure hosting you, and we hope to welcome you back soon for another enjoyable stay.Sincerely,Hotel Management
Very surprised of this place. If I need to come back, definitely I will be there again
Frequently asked questions about Extended Stay America Premier Suites - Orlando - Sanford
How is Extended Stay America Premier Suites - Orlando - Sanford rated?
Extended Stay America Premier Suites - Orlando - Sanford has a 4.5 star rating with 1,615 reviews.
When is Extended Stay America Premier Suites - Orlando - Sanford open?
Extended Stay America Premier Suites - Orlando - Sanford is open now. It will close tomorrow at 12:00 a.m.