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Extended Stay America Premier Suites - Phoenix - Chandler Downtown
- Hotels
- Chandler, AZ
About this business
Location details
2055 W. Chandler Blvd., Chandler, AZ, 85224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was clean and staff courteous. Fridge rattled, and shower head was awful. Otherwise def recommended.
It’s just not what I wanted or was looking for. Looking for traditional style and real food for breakfast. I should done better in selecting.
Business response:
Dear Guest, Thank you for sharing your thoughts about your recent stay. We understand that every guest has unique preferences, and finding accommodations that match expectations is important. Your feedback provides helpful insight into how different styles and offerings are perceived by those visiting. While this experience did not fully align with your needs, we appreciate your honesty in reflecting on your choice. Concerns like yours are valuable in understanding guest priorities and guiding future decisions. We hope that ... read more
The room was great, very roomy and clean. Check-in was very easy. The grab and go breakfast was exactly what it means.. a quick breakfast of muffins, yogurt, oatmeal and snack bars. Had to cut my stay short and they provided a full refund for unused days. I really appreciated that type of customer service.
The room was very clean. There’s a microwave & a fridge. The room didn’t have carpet which was a plus. Bathroom was very clean.The hallway was ok, you can tell by the smell that some people have animals living or staying long term. The animal smell is not horrible but noticeable. Coffee was horrible. There is no true “breakfast. Just some mini milk & yogurt & boiled eggs. Small grab & go fruit selection. Overall for the cost, and cleanliness, I would stay here again. Just knowing what to expect.
Business response:
Dear Guest, We are delighted that the cleanliness and well-appointed room made your stay enjoyable. It is wonderful to hear that the layout and amenities suited your needs, and we appreciate your honest thoughts about the overall atmosphere. Your feedback shows you truly considered your experience, which helps us continue improving. Thank you for choosing Extended Stay America. Your insights are valuable, and we look forward to welcoming you back, confident that your next visit will be just as satisfying. Sincerely, Hotel Ma... read more
Room were amazing loved the set up of them will definitely be back maybe to give it another chance. Staff did not have the best of attitudes and weren’t very inviting. I thought It was maybe just my feelings but as I sat there waiting for my room after check in time because my room still wasent ready… I over hear another customer complaining about the same issues. I have stayed at another location in chandler and staff are delightful and inviting they make feel right at home. I gave it 4 stars because my room was nice and cl... read more
Business response:
Dear Guest, We are happy to hear that the accommodations and layout made a positive impression on you. Knowing the space felt well prepared and met your needs truly matters. At Extended Stay America, we aim to deliver a comfortable experience while continually refining how guests are welcomed. Thank you for sharing your honest perspective and for recognizing the strengths of your visit. We appreciate your feedback and would be glad to welcome you again. Sincerely, Hotel Management
Staff was great. The room was nice and clean. No complaints!
The staff was courteous and helpful. Special shout out to Alfreda and Milijana. The room was clean. The staff provided and kitchen items we need. Parking was easy. All around good experience for a reasonable cost. I will return when the chance presents itself.
Business response:
Dear Guest, It is wonderful to hear that Alfreda and Milijana made your stay so pleasant. At Extended Stay America, we take pride in providing attentive service and a comfortable environment for our guests. Knowing that the accommodations and amenities met your needs is very rewarding. Your kind words are greatly appreciated, and we look forward to welcoming you back whenever your travels bring you this way. Sincerely, Hotel Management
Check in time is posted as 3pm, my wife and I arrived a little after 4pm and the room wasn't ready, we're told it'd be another fourty minutes. We drove around some to kill time and got a call about 30 minutes later that the room was ready. Reserved a king suite with sofa bed, got two queen beds with two little sitting chairs. Ugh, not a great experience, will not bother staying here again.
Business response:
Dear Guest, Thank you for sharing your thoughts with us. We recognize how important smooth arrival arrangements and room preferences are in shaping a stay. Your perspective highlights areas that matter most to guests, and your feedback is genuinely appreciated. It offers useful insight into how experiences are perceived and helps guide continued attention toward guest comfort and overall satisfaction. We are grateful you took the time to provide these comments, and we hope future travels bring moments that feel seamless and ... read more
Frequently asked questions about Extended Stay America Premier Suites - Phoenix - Chandler Downtown
How is Extended Stay America Premier Suites - Phoenix - Chandler Downtown rated?
Extended Stay America Premier Suites - Phoenix - Chandler Downtown has a 4.3 star rating with 1,506 reviews.
When is Extended Stay America Premier Suites - Phoenix - Chandler Downtown open?
Extended Stay America Premier Suites - Phoenix - Chandler Downtown is open now. It will close tomorrow at 12:00 a.m.