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Extended Stay America Premier Suites - Phoenix - Chandler Downtown
- Hotels
- Chandler, AZ
About this business
Location details
2055 W. Chandler Blvd., Chandler, AZ, 85224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Breakfast: coffee, yogurt, and packaged muffins/granola bars. Booked for 4 nights for overflow family due to mother in law on hospice. Did not need final night so checked out early. No partial refund due to classic “third party booking” excuse. Of course, I would not have chosen them without Expedia’s map search so I don’t know why this excuse is always used- seems like they shouldn’t be listed on Expedia if they don’t want to treat all customers the same, but whatever- family was more important
Business response:
Dear Guest, Thank you for taking the time to share your experience, especially during such a challenging and emotional period. We truly appreciate you choosing our accommodations while supporting your family, and we regret that certain aspects of your stay did not fully meet expectations. Your feedback is invaluable, and we will share this with our team. Your patience and understanding are greatly appreciated, and we hope you will consider giving us another opportunity to serve you better whenever your travels bring you back... read more
Check in staff was very pleasant. Remote battery was dead but we just used the one that worked. No amenities in room-no cups, silverware, etc….we were there only one night due to traveling so probably ok. We like this location. Quiet and just off highway but close to restaurants and shopping.
Business response:
Dear Guest, Thank you for sharing your thoughts from your stay. We are glad to hear that your arrival experience felt welcoming and that the surroundings were convenient for your travel plans. A calm setting with easy access to nearby dining and retail options can make even a brief visit more enjoyable. We appreciate your understanding regarding in-room conveniences. Your feedback offers a helpful perspective and has been noted for awareness. We value you choosing to stay with us and hope future visits, whether short or exte... read more
Fine
Clean room, good staff, and amenities. Coffee and breakfast not as good as expected. Overall a good stay but just wanted a better breakfast and coffee. It is a very good hotel with laundry and workout area.
Business response:
Dear Guest, Thank you for choosing Extended Stay America and for sharing thoughtful feedback. A comfortable visit with helpful team members always makes a difference. We are glad your time here felt pleasant overall and that the features available supported your routine during the stay. Guest input about morning offerings is appreciated, as it helps shape future enhancements. We hope to welcome you back and provide an even more satisfying experience next time. Sincerely, Hotel Management
Room was clean and staff courteous. Fridge rattled, and shower head was awful. Otherwise def recommended.
It’s just not what I wanted or was looking for. Looking for traditional style and real food for breakfast. I should done better in selecting.
Business response:
Dear Guest, Thank you for sharing your thoughts about your recent stay. We understand that every guest has unique preferences, and finding accommodations that match expectations is important. Your feedback provides helpful insight into how different styles and offerings are perceived by those visiting. While this experience did not fully align with your needs, we appreciate your honesty in reflecting on your choice. Concerns like yours are valuable in understanding guest priorities and guiding future decisions. We hope that ... read more
Frequently asked questions about Extended Stay America Premier Suites - Phoenix - Chandler Downtown
How is Extended Stay America Premier Suites - Phoenix - Chandler Downtown rated?
Extended Stay America Premier Suites - Phoenix - Chandler Downtown has a 4.3 star rating with 1,420 reviews.
When is Extended Stay America Premier Suites - Phoenix - Chandler Downtown open?
Extended Stay America Premier Suites - Phoenix - Chandler Downtown is open now. It will close tomorrow at 12:00 a.m.