Extended Stay America Premier Suites - Phoenix - Chandler Downtown

Business response:

Dear Shawn, Thank you for your thoughtful feedback. We are pleased to learn that you appreciated the cleanliness of our facilities and that our staff provided a positive experience during your visit. Your insights are invaluable to us, and we look forward to the opportunity to welcome you back to Extended Stay America in the near future. Sincerely, Hotel Management 

Business response:

Dear Sabrina, Thank you for choosing Extended Stay America! We are glad to hear you found our property to be family-friendly. Creating a welcoming and comfortable environment for guests of all ages is something we truly take pride in. We strive to offer amenities and services that make everyone feel at home, and we are glad to know that we have succeeded. We appreciate your kind words and look forward to welcoming you and your loved ones back again soon for another enjoyable stay! Sincerely, Hotel Management 

Business response:

Dear Denise, Thank you for your positive review. We are pleased to learn that you had a pleasant experience at Extended Stay America. Our commitment to maintaining a clean environment, along with exceptional service, is paramount, and it is rewarding to know that our efforts have made a positive impression. We look forward to the opportunity to welcome you again in the future. Sincerely, Hotel Management 

Business response:

Dear Treerat, Thank you for your feedback! We’re glad that the environment and overall condition of our property positively impacted your experience. We strive to maintain a comfortable and well-maintained setting for all our guests. We look forward to providing you with the same enjoyable experience on your next visit to Extended Stay America. Sincerely, Hotel Management