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Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76
- Hotels
- Cranberry Township, PA
About this business
Location details
136 Emeryville Drive, Cranberry Township, PA, 16066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Use this hotel for business. It’s not a luxury hotel but it’s great for the long stay, and better for the weary travelers who are just looking for a place to lay your head. I’m not a luxury needing person but it’s convenient to where I need to go and again comfortable for me. Love to see some carpet updates and both elevators working but I’m not picky.
Easy Check-in and clean room. No toiletries were present and had to get clean towels only by replacing the used ones
Business response:
Dear Krishna, We are glad to hear your check-in was smooth and that you found the room in great shape—it's always our goal at Extended Stay America to make guests feel comfortable from the start. We appreciate your feedback regarding amenities and towel service, and we’ll keep it in mind as we look for ways to improve. We hope to welcome you again soon for an even better experience. Sincerely, Hotel Management
I asked for a non smoking room and it was clear that at one point there was definitely a smoker in the room (maybe a few weeks ago, the smell still lingered). If it wasn’t 8pm, after I just drove 9.5 hours I would’ve tried to see if I could have a room change but instead I was too tired. I should’ve asked for a different room though because the smell gave me a bad migraine for the rest of the night.
Business response:
Dear Guest, We appreciate you choosing our hotel and taking the time to share your concerns. Please accept our apologies for the disruption to your stay caused by the smell. While smoking is allowed in certain areas, it should never interfere with our non-smoking guests, and we hope you will accept our sincerest apologies. Your feedback will be shared with our team to prevent such situations in the future. Once again, we are sorry and hope you will consider staying with us again so we can provide you with a more satisfying e... read more
Quite place
Business response:
Dear Guest, We're glad you enjoyed our quiet rooms! We prioritize providing a peaceful and relaxing stay for all our guests. It is lovely knowing this was your case too. Thank you for choosing us, and we hope to welcome you back soon! Sincerely, Hotel Management
Decent price for basically a mini apartment
The property was okay for a one night stay. It was difficult to get to our room with one elevator out of service.
Business response:
Dear Guest, It was a pleasure hosting your visit, and we appreciate you mentioning how much you enjoyed your overnight stay. However, we apologize for the difficulties with the elevator during your time with us. Thank you for your valuable feedback; we will address this properly. We hope to have the opportunity to provide you with a flawless visit the next time you are in the area. Sincerely, Hotel Management
I was down here from 2.5 hours north of Pittsburgh, I had some tests that had to be done so I came down with my mom and we stayed 2 nights. The hotel was nice and clean the staff was friendly as well. The only thing that wasnt good was the breakfast only consists of boiled eggs, fruit, and muffins. Would like to have had a better selection so we didnt eat any of it. Other then that we were happy with our stay and would stay there again if we needed to.
Business response:
Dear Guest, Thank you for choosing Extended Stay America. We are delighted you were pleased with our team and accommodation and found everything excellent. However, we are sorry for not meeting your expectations for the breakfast offerings, and that you were unhappy with the experience. Your comments will be shared with the concerned team, as we always want to know what would enhance our guest experience. Please return to stay with us another time; it was a pleasure hosting you and your mom's visit. Sincerely, Hotel Manageme... read more
as we were just there for a night. the lady at the front desk was rude & super loud. the elevator wasn’t working correctly. we asked to be on a non smoking floor & you could smell the smoke. it did the job for a night but we won’t be back.
Business response:
Dear Guest, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention, as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you and provide you with the seamless stay you deserve! Si... read more
Frequently asked questions about Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76
How is Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76 rated?
Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76 has a 3.5 star rating with 2,051 reviews.
When is Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76 open?
Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76 is open now. It will close tomorrow at 12:00 a.m.