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Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76
- Hotels
- Cranberry Township, PA
About this business
Location details
136 Emeryville Drive, Cranberry Township, PA, 16066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I felt ok inside the room. Clean. Mostly unbroken things. This is not on the staff. The elevator Bailey worked, was extremely slow and felt unsafe. The second elevator was closed. The key system is awful. I couldn’t get in my room, had to ask for help. Couldn’t get into the hotel itself, had to ask for help. Very old building and property. It also bordered on an unkept and an I maintained landscape. Looked “unsafe” at a minimum. The drive from the highway rd. into the hotel felt unsafe. Not a great job bank(s) and city manag... read more
Business response:
Dear Guest, Thank you for your feedback about your stay. We apologize for the issues you experienced with the elevator, key system, and overall property maintenance. We'll prioritize addressing these concerns to ensure a better experience for future guests. Your input is valuable to us. On the positive side, we appreciate your kind words about our staff's friendliness. We hope to have another occasion to host you and provide you with the seamless stay you deserve! Sincerely, Hotel Management
2 day stay We enjoyed the swimming pool. 🙂 I almost fell when I slipped on the spilled liquid on the elevator floor and it was not cleaned before I needed to use it an hour later. I had to use my own towel to dry the floor. A trash bag was in the hallway on Friday when I arrived and on Sunday I had to let staff know about it due to the smell from the trash bag still there. I will not be staying here in the future.
Business response:
Dear Guest, Thank you for staying with us and for taking the time to leave your comments. Please accept our apologies if our hotel was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concern you described. We have shared your remarks and will use them as an opportunity to improve our guest experience. On the positive side, we are happy you enjoyed the pool and had a pleasant stay. We hope you will revisit the next time you are in the area to show you our commitment to exceptional hospit... read more
Only one minus is sink doesnt work properly. The water doesnt go and it takes time. Breakfast need update, at least some juice , fruits. But workers are professional, super nice people! Thank you so much , we will.come back again , price is good
Business response:
Dear Guest, Thank you for sharing your feedback about your recent visit to Extended Stay America. We're pleased to learn that our team members were professional and provided a warm welcome. However, we apologize for the issues you encountered with the sink in your room, which wasn't functioning correctly, and we appreciate your suggestions for enhancing our breakfast offerings. Your remarks are noted and shared with the concerned team to work on. Thank you again for choosing us, and we look forward to serving you better next... read more
It is ok
Business response:
Dear Guest,Thank you for reviewing your stay. We are glad your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Sincerely,Hotel Management
there was obvious smoking on the fifth floor and I moved down to the first floor, was told at the desk it was in the air filters and I gave her a room number where smoke was coming out of under the door.
Frequently asked questions about Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76
How is Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76 rated?
Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76 has a 3.5 star rating with 2,051 reviews.
When is Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76 open?
Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76 is open now. It will close tomorrow at 12:00 a.m.