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Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76
- Hotels
- Cranberry Township, PA
About this business
Location details
136 Emeryville Drive, Cranberry Township, PA, 16066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I am going to start with the best things and move to the worst. Check-in was very quick and easy. The location was great, also very easy to get into and out of. The hotel staff was kind, and the beds were comfortable. The room was adequate, nothing special, but everything we needed. Only one of the 2 elevators was working, and it wasn't the fastest. The biggest complaint I have is the "Continental breakfast". That is in quotes because that is not at all what was available. This was truly the absolute worst excuse for a break... read more
Business response:
Dear Tracy, Thank you for taking the time to share your experience. We’re glad to hear that our check-in process, location, and staff made a positive impression, and that your room met your basic needs. However, we sincerely apologize for the disappointing breakfast setup and the inconvenience caused by the elevator. Your feedback is important, and we’re actively reviewing our breakfast service to ensure it meets guest expectations moving forward. We appreciate your patience and hope you’ll consider giving us another opportu... read more
Breakfast options were terribly limited. Fresh fruit would go a long way.
Business response:
Dear Kevin, Thank you for taking the time to share your thoughts. We’re sorry to hear that our breakfast offerings didn’t meet your expectations. We truly appreciate your suggestion about adding fresh fruit. Your feedback is being shared with our food and beverage team as we explore ways to enhance our breakfast selection. We hope to welcome you back again soon and provide a more satisfying start to your day. Sincerely, Hotel Management
pretty clean, room was nice, lots of parking.
The breakfast is not what I would expect but overall I was pleased with the facility. If I could suggest something for improvement is the breakfast
Business response:
Dear Kiara, We are sorry our complimentary breakfast did not meet your expectations. When we receive this type of valuable feedback, it is always shared with the appropriate leaders so they are aware of our guests' preferences regarding breakfast choices, which helps them determine future options. Apart from this, we hope you had a good stay. Thank you for taking the time to provide us with this feedback about Extended Stay America. We hope to host you again whenever your travels bring you to the city. Sincerely, Hotel Manag... read more
Every employee was very nice and helpful. One downside, breakfast fast was very disappointing. I don’t eat breakfast so really doesn’t matter.
Room was nice. Quick access to the turnpike. Wasn’t very clean.
Business response:
Dear Shawn, Thank you for choosing us and for taking the time to share your thoughts. We're glad to hear that you enjoyed the room and found our location convenient for your travels. However, we sincerely apologize that the cleanliness did not meet expectations. Maintaining a spotless environment is one of our top priorities, and we’re following up with our housekeeping team to address this concern directly. Your feedback is invaluable in helping us improve. We hope to have the opportunity to provide you with a much better e... read more
Frequently asked questions about Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76
How is Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76 rated?
Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76 has a 3.5 star rating with 2,051 reviews.
When is Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76 open?
Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76 is open now. It will close tomorrow at 12:00 a.m.