Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76

Business response:

Dear DAVID, Thank you for choosing us. We are sorry for the frustrations and regret that the overall cleanliness of the room did not meet your liking, and we have shared your remarks with the housekeeping team for further improvement. In response to your comments, we will instruct our team to double-check the process for this problem. Our housekeeping team is very active and takes an interest in delivering flawless accommodation, but we regret missing some spots in your case. Further, we regret the disappointment with the cl... read more

Business response:

Thank you for taking the time to write a review. 

Business response:

Thank you for letting us know! We strive to continuously improve our guest experience based on your feedback 

Business response:

Thank you. 

Business response:

Dear Scott, Thank you for choosing us. Providing a clean and comfortable hotel experience is always our motto. However, we sincerely apologize for the disturbances that detracted from your comfort. We regret that our efforts to address these concerns fell short of your expectations. Please know that your feedback is valuable, and we will take steps to ensure a more peaceful environment for all guests in the future. Sorry for letting you down. We appreciate your patience and hope to have the opportunity to provide you with a ... read more

Business response:

Thank you for letting us know! We strive to continuously improve our guest experience based on your feedback 

Business response:

Thank you 

Business response:

Thank you for taking the time to write a review. 

Business response:

Thank you