Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76

Business response:

Thank you for the great review, Scott! We're thrilled to hear that you had a great stay at Hyatt Place Pittsburgh Cranberry! It's wonderful that you loved our central location so much! We'd love to see you again soon so we can share an even more positive experience with you. Please come see us again soon! 

Business response:

Thank you for the feedback, Gene. We regret that your time with us was anything less than perfect. While we're happy that you appreciated our pool facilities and breakfast selection, it's unfortunate the condition of our accommodations didn't exceed your expectations. We strive to ensure our guests have a pleasant experience so we'll be sure to discuss your feedback with the appropriate members of our team moving forward. We hope you allow us the opportunity to share a more positive experience with you soon. 

Business response:

Danke für die tolle Bewertung, Georg! Wir freuen uns, dass Sie Ihre Zeit bei uns im Hyatt Place Pittsburgh Cranberry so sehr genossen haben! Wir kümmern uns sehr um das Glück und die Zufriedenheit unserer Gäste, daher ist es ausgezeichnet, dass Sie unsere erstklassige Lage zu schätzen wissen. Wir freuen uns, wenn unsere Gäste unsere Nähe zu so vielen wunderbaren Attraktionen nutzen. Wir freuen uns, Sie bald wieder bewirten zu dürfen! 

Business response:

Thanks for the great review, Amy! It's wonderful you enjoyed your stay at Hyatt Place Pittsburgh Cranberry so much! We strive for excellence so we're thrilled you appreciated not only our friendly staff and spacious rooms, but also our pet friendliness! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience! Have a fantastic day! 

Business response:

Thank you for the great rating, Cindy! We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hyatt Place Pittsburgh Cranberry! We hope you plan on staying with us again soon! We're looking forward to your next visit! 

Business response:

Thank you for the great rating, Chris! We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed our breakfast offerings and interacting with our team, but we are disappointed to hear that we could have done more for you. We will share your feedback with our team moving forward. We look forward to sharing an even better experience with you soon! 

Business response:

Thanks for the amazing rating, Nicole! We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hyatt Place Pittsburgh Cranberry!