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Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76
- Hotels
- Cranberry Township, PA
About this business
Location details
136 Emeryville Drive, Cranberry Township, PA, 16066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Liked the layout of the suite. Close to everything. No sheets/blankets on the sofa bed, had to hunt someone down to get some. Breakfast included … terrible selection. Stayed 4 nights, never exchanged the towels, empty the garbage cans, washroom door would not stay closed, clips from broken mirror still on the door. This suite is tired.
Business response:
Dear Bryan, Our goal is to provide an outstanding stay for every guest; therefore, we apologize for the inconvenience you encountered. We cannot thank you enough for your patience and understanding. Your feedback is important to us and will be shared with our maintenance and housekeeping team to refresh the suite and ensure everything is in its place before allocating it to the guest. Thank you for your time, and we hope you will revisit so we can provide the seamless, exceptional experience you deserve.Sincerely,Hotel Manag... read more
I am not trying to bash the hotel/extended stay by any means. Lots of potential but EXTREMELY SHORT STAFFED. Candy was the most friendly person ever but she was the only person there to work. Literally checked us in and then I saw her doing laundry and cleaning rooms and assisting patrons in other areas. So shout out for being a super star, Candy! Because of staffing. My room was clean, but not stocked with any amenities - even bath towels. Asked Candy at the front desk and it was no problem. Same situation with the pool tow... read more
Business response:
Dear Chelsea, Thank you for choosing us, sharing your views on areas you liked, and knowing where we can improve. It is glad you had a pleasant stay. Your feedback is shared with our concerned individuals to act and implement the changes. Please allow us to host you again to improve your experience.Sincerely,Hotel Management
Easy off the turnpike.
Business response:
Dear Philip, Thank you for leaving a review of your recent stay at Extended Stay America. We're happy to hear that our location off the turnpike was convenient for you. We appreciate your business and hope to welcome you back to our hotel soon!Sincerely,Hotel Management
Business response:
It was our pleasure to have you stay
Business response:
Thank you for staying with us
Not a real breakfast included.
Business response:
Thank you for the Review
We loved the suite options - clean and comfortable. We will be back.
Business response:
Dear Robert, Thank you for choosing to stay with Extended Stay America. We are thrilled to receive your kind review and that you found our hotel so comfortable and spotless. Seeing our guests excited about returning is always a joy, and we look forward to hosting you again.Sincerely,Hotel Management
Hotel was very nice, the staff was super friendly and welcoming. The room was spacious and clean. The only 2 things that kinda stunk were, I believe someone was smoking in their room because my whole hall smelled like cigarette smoke, or a hamster cage! Pretty sure it was cigarettes though. And I also didn’t have any wash clothes in my bathroom. Didn’t notice that until I was already getting in the shower. Again, not deal breakers at all and would definitely stay here again!
Business response:
Thank you for the review, your feedback is important to us
Disappointed We have stayed in this hotel each time we have visited Pittsburgh since 2016. Last year we said we were done due to the condition of the hotel and lack of cleanliness and other things. This year when we saw the name had changed we figured new owners, and we would give it one more try, but never again. There was no breakfast buffet as advertised in the booking, it was a grab an go, not something filling and we spend the entire day at a tournament so we need a good filling breakfast. The entrance doors were broken... read more
Business response:
Dear Megan, Thank you for taking the time to review your visit to our hotel. We are very sorry to read about the issues you encountered. Please accept our sincere apologies for not delivering the exceptional stay you deserved. We value our guest’s feedback as it helps improve our services and accommodation. We hope you will stay with us again for a much-improved experience the next time your travels bring you this way.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76
How is Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76 rated?
Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76 has a 3.5 star rating with 2,110 reviews.
When is Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76 open?
Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76 is open now. It will close tomorrow at 12:00 a.m.