Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76

Business response:

Thanks for sharing your feedback with us!It's fantastic to see how much you enjoyed your recent stay at Hyatt Place Pittsburgh Cranberry! We strive to provide our guests with a very clean and friendly environment. We look forward to hosting you again, in the near future for another outstanding experience.Thank you again for taking the time to share your feedback! 

Business response:

We appreciate you taking the time to share your feedback.It's unfortunate your time with us was less than ideal. We're disappointed you had such challenges with the sound insulation in our rooms. The satisfaction of our guests is important to us so we'll be sure to discuss your feedback moving forward.We hope for the chance to host you again soon so we can share a more positive experience with you. 

Business response:

We appreciate your lovely rating, Steven!The satisfaction of our guests is important to us so we can't wait to see you back again at Hyatt Place Pittsburgh Cranberry soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback! 

Business response:

Thank you for sharing, David.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience. 

Business response:

Thank you for the great rating, John!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Hyatt Place Pittsburgh Cranberry. We'd like to share an even better experience with you soon. 

Business response:

Thank you for sharing your thoughts with us, Sylvia.We appreciate the time you've taken to leave us your feedback. Hearing our guests' suggestions are extremely important to us. With that being said, we'll be sure to look into your concerns moving forward. We want to make sure those missteps are erased for our future guests.Once again, we appreciate the time you've taken to leave us a review. If there's any way we can accommodate you during a future visit, please let us know. Have a great day!