Extended Stay America Premier Suites Portland - North

Business response:

Thank you for a great review 

Business response:

Dear Michael, Thank you for sharing your thoughts. Your kind acknowledgment is sincerely appreciated, though it’s clear that aspects of your stay fell short of expectations. We regret any inconvenience caused and recognize the importance of having essentials readily available and clearly communicated. Your feedback helps identify where greater consistency is needed. We will work on enhancing the overall experience, and it would be a pleasure to welcome you again for a stay that better reflects the standards we aim to uphold.... read more

Business response:

Thank you for a great review 

Business response:

Thank you for your great review we look forward to seeing you again soon. 

Business response:

Thank you for taking time to review. We love to hear that you were satisfied with the accommodations. We always take the opportunity to improve what we can based off of your feedback. Thank you again. 

Business response:

Dear Jessie, We apologize if the presence of other guests or activity around the property made you feel uncomfortable. We understand the importance of a safe and welcoming environment and are continuously working with our staff and local authorities to maintain a secure atmosphere for all. Your comfort is our priority, and your comments help guide improvements. We appreciate your input and look forward to welcoming you back. Sincerely, Hotel Management 

Business response:

Dear David, Thank you for sharing your experience with us. We’re pleased to hear that everything at the hotel met your expectations and that your stay was comfortable. We understand your concern regarding the presence of homelessness in the surrounding area. Please rest assured, we prioritize guest safety and work closely with local authorities to maintain a secure and welcoming environment on our property. Your feedback is appreciated, and we hope to continue offering you a positive stay. We look forward to welcoming you ba... read more

Business response:

Thank you for your kind review 

Business response:

Dear Rodrigo, Thank you for taking the time to share your feedback. We’re truly pleased to hear that you found your accommodations to be really clean, as cleanliness is a top priority for us. Our housekeeping team works diligently to maintain a fresh and comfortable environment for all our guests, and it’s rewarding to know their efforts made a positive impression during your stay. We hope every other aspect of your visit was just as enjoyable and convenient. We appreciate your support and look forward to welcoming you back ... read more