This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites Portland - North
- Hotels
- Portland, OR
About this business
Location details
1215 N Hayden Meadows Dr, Portland, OR, 97217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No me gustó es aspecto de los alrededores
Business response:
Dear Guest, We're sorry to hear that you felt uncomfortable with the surrounding area. Guest safety and peace of mind are very important to us, and while the neighborhood is typically quiet, we understand perceptions can vary. We appreciate your comments and hope to have the chance to welcome you back. Sincerely, Hotel Management
Hotel room is clean, hotel staff are friendly and helpful, amenities are sort of lacking, breakfast is very minimal which is a bit of disappointment. Biggest factor was the location. It is in a shady and unsafe area that made us feel uncomfortable and on the edge.
Business response:
Dear Guest, We sincerely apologize that the breakfast selection and overall amenities did not meet your expectations. Most importantly, we’re concerned that you felt uncomfortable due to the surrounding area. Guest safety and peace of mind are extremely important to us, and we will continue working closely with local authorities and our team to ensure a secure environment. On a positive note, we’re glad to hear you found the room clean and our staff friendly and helpful. Your feedback is truly appreciated and we are hopeful ... read more
Business response:
Thank you for your positive review. We look forward to seeing you on your next trip.
Business response:
Thank you for your positive review. Hope to see you on your next trip.
Jessica at the front desk is very professional and on top of things no matter what else is going on; there was a long line when I checked in, but she did not lose her cool.
Business response:
Thank you so much for taking the time to share your experience with us. We’re thrilled to hear that our front desk team, especially during a busy moment, made such a positive impression. Maintaining professionalism and composure, even during peak times, is something we strive for, and it's wonderful to know it didn’t go unnoticed. We truly appreciate your kind words.
Absolutely love staying here! It’s the only place we stay when we travel to Portland. The staff is super friendly and they have security in the parking lot which definitely puts us at ease. The check in process is always smooth.
Business response:
Thank you so much for your kind words! We're honored to be your go-to place when visiting Portland. It's wonderful to hear that our friendly staff, smooth check-in process, and parking lot security have made your stays comfortable and stress-free. We truly appreciate your continued loyalty and look forward to welcoming you back on your next trip!
I like how much space you get at Extended Stay America. The rooms are always clean and spacious, and the staff is always courteous. I also like that it doesn't cost "an arm and a leg!"
Business response:
Thank you so much for your kind words! We're thrilled to hear you enjoyed the spaciousness and cleanliness of our rooms, as well as the courteous service from our team. It's great to know you found value in your stay without it costing "an arm and a leg"—that’s exactly what we strive for! We truly appreciate your feedback and look forward to welcoming you back to Extended Stay America soon.
Located in a sketchy neighbourhood with unfriendly staff. The so-called 'breakfast' was extremely disappointing, it barely deserves the name.
Business response:
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet expectations. We take concerns about the surrounding area and staff service very seriously, and we’ll be reviewing your comments with our team to ensure a more welcoming and comfortable environment for all our guests.We also regret that our breakfast offering fell short of your expectations. Your feedback is valuable, and we’re working on improvements to better meet the needs of our guests.We appreciate your inpu... read more
Frequently asked questions about Extended Stay America Premier Suites Portland - North
How is Extended Stay America Premier Suites Portland - North rated?
Extended Stay America Premier Suites Portland - North has a 3.7 star rating with 2,235 reviews.
When is Extended Stay America Premier Suites Portland - North open?
Extended Stay America Premier Suites Portland - North is open now. It will close tomorrow at 12:00 a.m.