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Extended Stay America Premier Suites Portland - North
- Hotels
- Portland, OR
About this business
Location details
1215 N Hayden Meadows Dr, Portland, OR, 97217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fair Value for the Price I can't complain much about my stay. The place was newly renovated and was kept reasonably clean. Some of the room amenities like the hot plate & Coffee Maker advertised weren't in the room. We have to get it from the front desk. The biggest surprise was that there's no signage on to he outside of the premises. I was told the change over was a couple of months ago. The signage besides the roadway still displays the old name. We missed the entrance the first time we drove by because of that. Google ma... read more
Business response:
Dear Thomas, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found us to be exceptional. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated.Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management
Unsettling Other than the bed being comfortable, the room, the hallways and the lobby were kind of dingy. Things did not seem clean or well attended to, including the elevator. Most importantly, there is a large homeless population that inhabits the parking lot and surrounding areas. None of this was mentioned in reviews, this property. Especially with pets or Children, it's unsettling. Also, for a place advertising extended stay, there was absolutely nothing in the kitchen in terms of plates or utensils or anything else to ... read more
Business response:
Dear Francis, Thank you for reviewing your recent stay. Please accept our apologies for not meeting all of your expectations, as we always want to provide an outstanding experience for every guest. We appreciate you letting us know how we can improve and what you enjoyed about your time with us.It was a pleasure hosting your visit, and we would love the opportunity to accommodate you again.Sincerely,Hotel Management
Very convenient to the venue I attend once a year but neighborhood is full of homeless. Restaurant availability very limited in the area. Staff at hotel was quite helpful. First room assigned was not cleaned. Moved quickly to another room. Breakfast much limited compared to last year when under different management.
Business response:
Dear John, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high service levels, so we will share your compliments with our team to let them know their efforts are appreciated.Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management
property convenient to Delta Park and Portland International Raceways. rooms clean and neat. breakfast adequate but minimal. Property has on site security because of the surrounding homeless camps. Sharie's Restaurant is close and adequate.
Business response:
Thank you for the positive review!
Business response:
thank you Heather for the great review! It is greatly appreciated!
We recently stayed at this locatuon due to its proximity to PIR. The staff was curteous and helpful. The room was spacious and well appointed. The full size fridge and stove top were unexpected but a nice touch. The water pressure in our shower left some thing to be desired but the water pressure from the sink was top notch. Ha ha. My only real thoughts for improvements would be a bigger variety of foods at the continental breakfast. The homeless situation around the facilities is definitely noticeable but didn't give us any... read more
Business response:
Thank you for the positive review! We hope to see you again for the races!
The property itself was fine. The room was big and clean, we liked it. But the area was not good. I would not reccomend walking in that area due to the homeless population and the likelihood of crime. However the parking lot was safe enough. No break ins
Business response:
Dear Mz. Matala,Thank you for taking the time to share your feedback. We are glad to hear that you found your room spacious and clean and were pleased with the overall property. However, we regret that the surrounding area made you feel uncomfortable. While we strive to provide a secure environment within our property, we understand your concerns about the neighborhood. Your feedback is valuable, and we will continue to work on ensuring that all our guests feel safe and comfortable during their stay.Sincerely,Hotel Managemen... read more
Overall the stay was great. The hotel cannot control the outside environment. Rooms were great
Business response:
Thank you, Galvin, for your review! We are pleased you had a great stay and enjoyed the rooms at Extended Stay America. We appreciate your understanding of factors beyond our control and look forward to welcoming you back soon!Sincerely,hotel Management
Frequently asked questions about Extended Stay America Premier Suites Portland - North
How is Extended Stay America Premier Suites Portland - North rated?
Extended Stay America Premier Suites Portland - North has a 4.3 star rating with 1,394 reviews.
When is Extended Stay America Premier Suites Portland - North open?
Extended Stay America Premier Suites Portland - North is open now. It will close tomorrow at 12:00 a.m.