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Extended Stay America Premier Suites - Providence - East Providence
- Hotels
- East Providence, RI
About this business
Location details
1000 Warren Ave., East Providence, RI, 02914, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nelly, the hotel staff was very respectful and kind. 5 stars
Great experience
Business response:
Dear Guest, Thank you for your feedback. We are glad you had an awesome experience and truly appreciate you choosing to stay with us. It is always rewarding to know when a guest enjoys their visit. We would be delighted to welcome you back again soon to Extended Stay America. Sincerely, Hotel Management
Room was clean. Plenty of towels. Was not provided with cups dishes or utensils in the room. Staff was pleasant. The “breakfast” provided was nutra grain bars and coffee. Very disappointing.
Business response:
Dear Guest, Thank you for your feedback. We are glad the room was comfortable and supplied with plenty of towels, and we truly appreciate your kind words about the team’s service. As part of our kitchenware policy, dishes and utensils are available upon request at the front desk to ensure they are freshly prepared for each guest. We understand the grab-and-go breakfast may have felt limited and will share your feedback with our team as we look for ways to make it more enjoyable. We appreciate your comments and hope to welcom... read more
Staff was friendly and helpful. Room was clean and nicely appointed
Everything was great
Business response:
Dear Guest, It is a pleasure having you as our guest at Extended Stay America, and we thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the next time you are in the area. Sincerely, Hotel Management
Great service. Room was clean & quiet. Easy access to Providence.
Room was never cleaned in 9 days, friendly staff but I still have not received my receipt for my last stay. I'm working on that at the moment
Business response:
Dear Guest, Thank you for your feedback. We are glad to hear our staff were friendly, but we are sorry that your room was not serviced during your stay. That’s not the level of care we aim to provide, and we have shared your comments with our housekeeping team for immediate review. Regarding your receipt, we apologize for the delay and encourage you to reach out to the front desk or our customer service team directly so we can resolve this promptly. We appreciate your patience and hope to have the opportunity to provide a be... read more
Not my cup of tea Guests who seem like this is their primary residence- who are living there long term. ? Maybe section 8 housing vouchers??Noisy, kids screaming. Not really a place I imagined for a 2 night stay while exploring Providence and NEWPORT Rhode Island. Although room was very clean, the check- in clerk stunk like Body Odor and cigarettes, as did elevator, and guests riding in it. Although we felt perfectly safe, it did not feel like a vacationing hotel- like extended stay Marriots or Holiday Inn for business peopl... read more
Business response:
Dear Guest, Thank you for taking the time to share your perspective. We are glad you found your room clean and that you felt safe during your stay. Our hotel welcomes a variety of guests, including both short and extended stays, which helps us serve a wide range of travelers. We are sorry that the atmosphere did not align with your expectations, and we appreciate your observations regarding our environment. Your feedback is important and will be shared with our management team. We hope you will consider giving us another opp... read more
Frequently asked questions about Extended Stay America Premier Suites - Providence - East Providence
How is Extended Stay America Premier Suites - Providence - East Providence rated?
Extended Stay America Premier Suites - Providence - East Providence has a 4.1 star rating with 2,110 reviews.
When is Extended Stay America Premier Suites - Providence - East Providence open?
Extended Stay America Premier Suites - Providence - East Providence is open now. It will close tomorrow at 12:00 a.m.