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Extended Stay America Premier Suites - Providence - East Providence
- Hotels
- East Providence, RI
About this business
Location details
1000 Warren Ave., East Providence, RI, 02914, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good location. Parking. Clean. Furniture needs an upgrade.
Business response:
Dear Kerry, it is a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments encourage all of us. We are glad our location was convenient for everything you wanted to do on this visit, and we hope to be your hotel of choice every time you visit the city. Sincerely Hotel Management
Clean rooms.
Business response:
Dear Michael, thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room. We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Friendly staff and clean building and room!
The staff was friendly they don't clean the room often
Business response:
Hello. I am sorry about the missed communication. We do have daily hskp packages available if you would prefer on your next stay. My staff will appreciate your nice words about friendliness. Thank you :-)
The front desk personnel were friendly. The vending machines had plenty of drinks. The TV would not pick up all the channels and there was no internet service in the room. I was on the fourth floor and the water pressure was very weak.
Business response:
Earle, thank you for evaluating your stay. We apologize for the maintenance issue you had with the Tv and will address your concern with the appropriate team to take the necessary actions. We are also sorry that there were internet service issues during your stay. Our service provider has been made aware of this, and we appreciate you for bringing this to our attention. On a positive note, we are glad you liked the service from our front desk team. We hope you will give us a chance to redeem ourselves the next time you are i... read more
pleasant staff, clean rooms, some of the other guests were loud or otherwise bothersome, however that isnt really something the staff can do too much about, which I totally understand.
Business response:
Naomi, thank you for choosing Extended Stay America and taking the time to share your experience. We are glad you were pleased with our well-kept accommodations and that you enjoyed the service our associates delivered. It will be our pleasure to share your kind compliments with our team. However, we regret the noise disturbance you encountered. Please know our front desk is always available to help you make the most out of your stay, and we would have been happy to resolve the issue while you were here. Thank you once more ... read more
This hotel is just Okay. The price was too high for the amenities (or lack thereof). I recently stayed in a Home2 Suites by Hilton in downtown Baltimore also witn my dog where I paid slightly less and had a fully stocked kitchen, a full breakfast buffet and valet parking. The breakfast at this hotel is so minimal there basically is no breakfast and the coffee was terrible. The kitchen had nothing in it and we had to request a kitchen pack which had practically nothing in it -- no paper towels, no dish washing liquid, just 2 ... read more
Business response:
James, thank you for sharing your experience at our hotel. We are glad you were pleased with the service our associates delivered and that you had a pleasant stay overall. However, we regret not meeting some of your expectations and apologize for the inconvenience you experienced due to the lack of amenities. We will address this with our team and take action to enhance our guest experience. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Ma... read more
Frequently asked questions about Extended Stay America Premier Suites - Providence - East Providence
How is Extended Stay America Premier Suites - Providence - East Providence rated?
Extended Stay America Premier Suites - Providence - East Providence has a 4.5 star rating with 1,600 reviews.
When is Extended Stay America Premier Suites - Providence - East Providence open?
Extended Stay America Premier Suites - Providence - East Providence is open now. It will close tomorrow at 12:00 a.m.