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Extended Stay America Premier Suites - Providence - East Providence
- Hotels
- East Providence, RI
About this business
Location details
1000 Warren Ave., East Providence, RI, 02914, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
One night only Super fast check in and the front desk person was very professional and friendly. Will stay again.
Business response:
Lynda, thank you for choosing Extended Stay America for your overnight stay. It was rewarding to read your kind remarks regarding our front desk’s attention to detail. Comments such as yours encourage our staff and help us know we are meeting our goal for exceptional hospitality. Thank you for allowing us to be of service. We look forward to your next visit. Sincerely, Hotel Management
Stayed at this property multiple time but the last two times were bad. Seems like people love there now. The floor we stayed on smelled like a kennel. Thank goodness we didn’t depend on their amenities cause they were the cheapest to find. Location is great though so that’s why the first time was overlooked as it is COVID and things have changed. Won’t be back anymore.
Business response:
Manuella, please accept my apologies for the experience you shared in your feedback. We apologize for the inconvenience you had. We take pride in providing a clean, fresh environment for our guests and we are sorry we overlooked something during your stay. We will discuss your feedback with our staff to ensure this does not occur in the future. We do hope you will give us another chance the next time your travels bring you our way. Sincerely, Hotel Management
Thin walls.... The ESA is not bad, but also not really great. They give you everything you need in the room and will give plates and cookware if needed, which is awesome. The service is mostly great. We had a really noisy neighbor that would play loud music and scream at their dog and children and that was really annoying how thin the walls were. I told the front desk and they said they'd handle it... but they never quieted down. Finally got fed up and called again at night and the manager was very effective to finally get t... read more
Business response:
We regularly receive high praise for our dedicated team, and we are pleased their service was a highlight of your stay. However, we apologize for the concerns you had with your room. We utilize feedback like yours to improve our guest experience; therefore, we appreciate you taking the time to leave your review. Thank you for staying with us, and we look forward to hosting you again soon. Sincerely, Hotel Management
Easy access and great location. They can improve the cleaning service…. Good room and súper confortable.
Frequently asked questions about Extended Stay America Premier Suites - Providence - East Providence
How is Extended Stay America Premier Suites - Providence - East Providence rated?
Extended Stay America Premier Suites - Providence - East Providence has a 4.5 star rating with 1,600 reviews.
When is Extended Stay America Premier Suites - Providence - East Providence open?
Extended Stay America Premier Suites - Providence - East Providence is open now. It will close tomorrow at 12:00 a.m.