This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - Providence - East Providence
- Hotels
- East Providence, RI
About this business
Location details
1000 Warren Ave., East Providence, RI, 02914, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was fully equipped with a kitchen but we did find lots of hair on the floor that's not good
Business response:
All of us here at Extended Stay America are thrilled to hear you loved your stay with us! We appreciate you mentioning how convenient it was to have a kitchenette in your suite, as this is an important feature to many travelers staying at our hotel. Your concerns regarding the cleanliness issue have been shared with our housekeeping team to ensure a better experience going forward. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
This was the best extended stay America I’ve ever stayed at. Was clean, modern and had a great staff..
Business response:
Dave, we appreciate your loyalty towards our brand and for reviewing your stay, as a five-star. Thank you for confirming that our property’s spotless condition along with the excellent service provided by our team made for a fantastic experience. Your kind review is appreciated, and we look forward to serving you soon. Sincerely, Hotel Management
AgD Great experience as usual stayed here many times will be back MANY mire times! Customer service is Top Notch and rooms are clean and of the time
Business response:
It is always a pleasure hosting you at Extended Stay America. We are delighted to know you had a great stay once again and that you were impressed with our accommodations as well as the excellent service delivered by our associates. Thank you for the fantastic review, and we look forward to your next visit. Sincerely, Hotel Management
Overpriced Very nice large clean laid out rooms. The beds and pillows were not as comfortable. We had trouble connecting to the WIFI. The on the go breakfast was just that...small selection and was not refilled. There was not even juice, only a vending machine that was overpriced but was not in working order.
Business response:
Thank you for being our guest. We are sorry to read your feedback about our Breakfast, vending machine, Wi-Fi, beds, and pillows. We have taken note of your comments and are taking the necessary steps to improve the experience of our future guests. We hope you will consider giving us another chance to prove we are up to the task of delivering an excellent stay. Sincerely, Hotel Management
The property and the room was clean. The rooms are nice and big. The one thing that I did not like was the water pressure in the showers was very weak, it was like getting sprinkled with water. I spoke to someone from the staff, she told me that they are in the process of changing the showers to correct the water pressure issue.
Business response:
Robert, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our spotless property. We are also glad you liked your comfortable room. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
This is my favorite hotel! The rooms are newly renovated and always very clean. The staff is very friendly and you can’t beat the price!
Business response:
Rachel, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed with our cordial associates and liked our well-maintained suite. We are also glad to know you were happy with our affordable rates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Providence - East Providence
How is Extended Stay America Premier Suites - Providence - East Providence rated?
Extended Stay America Premier Suites - Providence - East Providence has a 4.1 star rating with 2,186 reviews.
When is Extended Stay America Premier Suites - Providence - East Providence open?
Extended Stay America Premier Suites - Providence - East Providence is open now. It will close tomorrow at 12:00 a.m.