Extended Stay America Premier Suites - Providence - East Providence

Business response:

Taehoon, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management 

Business response:

Mindy, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Beth, we are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for the wonderful rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Please accept our sincere thanks for reviewing your stay at Extended Stay America. We are delighted to read that our well-kept room, hospitality, and location made such a wonderful impression on you. Your recognition of our efforts will serve to motivate us even more! It was our pleasure to have you as our guest, and we can’t wait to host you again on a future visit to the area. Sincerely, Hotel Management 

Business response:

Thank you for evaluating your stay at Extended Stay America. It’s good to know you had a pleasant stay, but we regret you were unhappy with our hotel policy. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. We hope you will come back and see us on your next visit this area. Sincerely, Hotel Management 

Business response:

Thank you for selecting Extended Stay America. We are glad to know you enjoyed your accommodations along with the fully-equipped kitchen and had a nice stay. Thank you again for being our guest, and we look forward to a future visit. Sincerely, Hotel Management 

Business response:

Andree, thank you for choosing our hotel. We are pleased to know you liked our accommodations along with the fully-equipped kitchen and had a pleasant stay. However, we are sorry your sleep was disrupted by noise from the other guests of the hotel and that we weren't able to fix the issue to your satisfaction on this visit. Also, your feedback in regard to the grab-and-go breakfast offerings will be shared with our brand leaders to determine new breakfast choices. We hope you will come back to visit with us as we would love ... read more