Extended Stay America Premier Suites - San Antonio - Schertz

Business response:

Dear Guest, Thank you for taking the time to share such excellent feedback for Extended Stay America! We are delighted to read that you had such a wonderful experience, from our comfortable accommodations to your interactions with our wonderful team, who work around the clock to ensure a memorable stay for every guest! We hope to see you again next time you are in the city. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to complete our survey. Your feedback is incredibly valuable to us, and it helps us continue improving our services. We truly appreciate your business and the trust you place in us. 

Business response:

Dear Guest, Thank you for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon! Sincerely, Hotel Management 

Business response:

Thank you for taking the time to complete our survey. Your feedback is incredibly valuable to us, and it helps us continue improving our services. We truly appreciate your business and the trust you place in us. 

Business response:

Thank you for taking the time to complete our survey. Your feedback is incredibly valuable to us, and it helps us continue improving our services. We truly appreciate your business and the trust you place in us. 

Business response:

Thank you for your feedback. We look forward to seeing you again soon. 

Business response:

Dear Guest, Thank you for taking a moment to share your thoughts with us. It’s always encouraging to know that our team made guests feel welcome and leave satisfied. At Extended Stay America, we strive to create a hospitable environment where guests feel supported and well cared for throughout their visit. Your kind feedback reinforces the effort we put into delivering thoughtful, reliable service each day. We really appreciate your comments and hope to have the opportunity to welcome you back again whenever your travels bri... read more

Business response:

Dear Guest, Thank you for sharing your thoughts with us. We’re glad to hear the room provided a comfortable stay. Regarding breakfast, our complimentary grab-and-go options are designed to be quick and convenient, though we understand they may not meet every guest's preference. Your feedback is valuable, as it helps us explore ways to enhance the experience for future guests. We appreciate your perspective and hope you’ll consider staying with us again, so we can provide an even more enjoyable and satisfying visit next time.... read more

Business response:

Thank you for your positive feedback. We appreciate your business and look forward to your return.