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Extended Stay America Premier Suites - San Antonio - Schertz
- Hotels
- Schertz, TX
About this business
Location details
17648 Verde Pkwy, Schertz, TX, 78154, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The only complaint I could have is the breakfast. No breakfast only snack bars and coffee
Business response:
Thank you for your feedback. We look forward to serving you again.
Room was excellent and staff were friendly and helpful. Will stay here again
Business response:
Thank you for your feedback. We look forward to serving you again
SUPERB STAY! STAFF IS TOP NOTCH! SUPER CLEAN ROOMS, very ESA animal friendly. I WILL BACK VERY SOON!
Business response:
Thank you for taking the time to provide your feedback. We appreciate your business and look forward to your return.
Clean room. Friendly staff.
Business response:
Thank you for your feedback. We appreciate your business.
No Wi-Fi
Business response:
Dear Guest, Thank you for sharing your feedback. We regret that you were unable to access the Wi-Fi during your stay and understand how this may have affected your experience. Complimentary internet is available to all guests, and our team is always happy to assist with any connection-related questions or concerns. We apologize if this information was not fully communicated at check-in, and we appreciate your input, as it helps us ensure guests are well-informed in the future. We hope to have the opportunity to welcome you a... read more
Courteous staff great shower and beds all we needed for our etay was taken care of
Business response:
Dear Guest, Thank you for being our guest and for sharing your review. We’re delighted to hear that our team made your stay comfortable and that the beds and shower met your needs. It’s always our goal to ensure every guest feels well cared for and at ease, and we’re happy this was reflected in your experience. We look forward to welcoming you back to Extended Stay America for another enjoyable visit. Sincerely, Hotel Management
Hotel seems like it was just built, still has that new build smell to it, very clean room were the plus's. Bring your own amenities, No hair-dryer, 2/3oz shampoo, no conditioner. Breakfast is coffee and a small variety of granola bars, no reason to wake up early and rush over for that.
Business response:
Thank you for your feedback. Hope to see you soon.
Clean
Business response:
Dear Guest, Thank you for sharing your experience at our hotel. We are glad you found our property clean. However, we are disappointed if you had any issues that kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area. Sincerely, Hotel Management
Clean very disappointing about the WiFi so will not stay there again Open network so I couldn’t work
Business response:
Dear Guest, Thank you for choosing Extended Stay America and sharing your experience. We genuinely appreciate your feedback, and we are sorry to hear about the inconvenience you faced with the internet connectivity during your stay. We understand how important a reliable connection is to our guests, especially for work, and we regret falling short of your expectations. Rest assured, your comments will help us enhance our services. On a positive note, we are pleased you found our accommodations clean, and we would love the ch... read more
Frequently asked questions about Extended Stay America Premier Suites - San Antonio - Schertz
How is Extended Stay America Premier Suites - San Antonio - Schertz rated?
Extended Stay America Premier Suites - San Antonio - Schertz has a 4.4 star rating with 245 reviews.
When is Extended Stay America Premier Suites - San Antonio - Schertz open?
Extended Stay America Premier Suites - San Antonio - Schertz is open now. It will close tomorrow at 12:00 a.m.