Extended Stay America Premier Suites - San Antonio - Schertz

Business response:

Dear Guest, Thank you for reviewing your experience with us. It’s fantastic to know your visit felt relaxing and welcoming, from the calm atmosphere to the overall comfort during your stay. Our team takes pride in creating an environment where guests can unwind and feel well cared for, so your kind remarks truly mean a lot. We’re glad the accommodations met your expectations and helped make your time enjoyable. We hope to have the pleasure of welcoming you back to Extended Stay America again soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to complete the survey and providing your feedback. We appreciate your business. 

Business response:

Dear Guest, Thank you for taking the time to share your feedback and for the perfect rating. We are pleased to hear that your late arrival was met with helpful and kind service, and that you found the room comfortable and well-suited for rest. It is always encouraging to know when our team members make such a great impression, and we’ll be sure to share your kind words with them for their superb work. We truly appreciate your kind words and look forward to welcoming you back to Extended Stay America on your next visit. Since... read more

Business response:

Thank you so much for taking the time to share your feedback. We’re delighted to hear that you enjoyed your stay with us. Our team works hard to create a comfortable and memorable experience for every guest, and it’s wonderful to know we succeeded. We look forward to welcoming you back on your next visit. 

Business response:

Dear Guest, Thank you for sharing your feedback with us. We’re glad to learn that parking was convenient during your visit. That said, we understand your thoughts on the morning offering and would like to note that it is designed as a complementary grab-and-go option intended to provide a quick, convenient start to the day. Your perspective is appreciated and helps us explore how we can elevate the guest experience. We hope you will continue choosing Extended Stay America again soon. Sincerely, Hotel Management 

Business response:

Thank you so much for your wonderful review. We’re thrilled to hear you had a great experience with us. Your kind words truly mean a lot to our team, and we’re grateful you took the time to share them. We hope to welcome you back again soon! 

Business response:

Dear Guest, Thank you for sharing your experience with us. We’re pleased to know you found the room well-kept and that the arrival process was handled efficiently. Our team strives to make every stay smooth from the moment guests arrive, and your kind feedback is gratifying. We look forward to welcoming you again to Extended Stay America and providing another enjoyable stay. Sincerely, Hotel Management 

Business response:

Thank you for your feedback, we are looking forward to hosting you again soon.