Extended Stay America Premier Suites - San Antonio - Schertz

Business response:

Thank you for taking the time to provide your feedback. 

Business response:

Dear Guest, Thank you for taking the time to let us know about your experience at our hotel. We’re delighted to hear that you enjoyed your stay and found both the service and your room to be excellent. Creating a warm and comfortable experience for our guests is always our goal, and we’ll share your comments with the team. It was a pleasure having you as our guest, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for your positive feedback. We hope to serve you soon. 

Business response:

Thank you for your positive feedback. We hope to serve you soon. 

Business response:

Dear Guest, Thank you for choosing Extended Stay America and taking the time to post a review. We’re glad you enjoyed your stay and found the property clean and comfortable. It’s great to hear that the simplicity of the accommodations suited your needs. Your feedback is appreciated, and we look forward to welcoming you back for another enjoyable visit. Sincerely, Hotel Management 

Business response:

Your kind words mean a great deal to our team. We strive to provide every guest with exceptional service and a memorable experience, and it’s incredibly rewarding to know we succeeded during your visit. 

Business response:

Dear Guest, Thank you for taking the time to review your time with us at Extended Stay America. While your comments are brief, we’re glad to know that your visit was overall positive. We look forward to the pleasure of welcoming you back for a more seamless and enjoyable stay. Sincerely, Hotel Management 

Business response:

Thank you so much for taking the time to complete our survey and share your positive experience with us. We’re absolutely delighted to hear that you enjoyed your stay at Extended Stay America Premier Schertz! 

Business response:

Thanks so much for your feedback! We're thrilled to hear you enjoyed the friendly service and clean accommodations — that's exactly what we aim for. We're sorry breakfast didn’t hit the mark for you this time. We’re always looking for ways to improve, so your input helps us do just that. We hope to welcome you back soon for an even better stay!